Strategic Account Manager – North America

November 8

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Goodstack

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Charity • Compliance • Social Impact

Goodstack is a global donations infrastructure platform that connects leading brands and causes, empowering them to incorporate purpose into their operations while driving return on investment (ROI). The platform facilitates easy and efficient donations to verified causes worldwide, enhances customer engagement, and supports compliance for nonprofits and educational organizations. Goodstack aims to streamline the process of charitable contributions, ensuring organizations can support causes they care about without bureaucratic delays.

51 - 200 employees

Founded 2017

🤲 Charity

📋 Compliance

🌍 Social Impact

📋 Description

• Own and grow major accounts: Manage a handful of big, global clients – the kind that expect structure, attention, and results. • Stay close to clients: You’ll meet them in person regularly across North America. Face time matters – it’s how real partnerships are built. • Be in control of your business: Stay across every renewal, forecast accurately, and handle challenges early. • Show clear impact: Run quarterly reviews that prove the value we bring – using data, results, and stories that matter to them. • Work well with others: You’ll collaborate closely with Product, Solutions, and Marketing – when clients raise something, you’ll help get it fixed fast. • Help us improve: We’re growing quickly. You’ll play a part in building the processes and routines that make the team better as we scale.

🎯 Requirements

• Around 10 years in Account Management, Customer Success, or Strategic Partnerships for enterprise SaaS. • Proven success managing and growing large, multi-stakeholder accounts. • Experience in a fast-paced, high-growth environment where priorities shift and speed matters. • Track record of progression and achievement – ideally two or more promotions in past roles. • Based in the Central or Eastern time zone of North America. • Bonus if you have knowledge or love of the Impact, CSR, or philanthropy sector, and understanding of the competitive landscape. • Collaboration across global or distributed teams. • Helping shape or scale a CS function or playbook. • Helping purpose-led organizations scale their impact.

🏖️ Benefits

• Salary reviews and share options becoming an integral part of our growth and share in the company's success • Goodstack’s Workplace Giving • Private Health Insurance • $300 Brighten your day annual budget • $1,200 Learning & development annual budget • Goodstack library • Paid days off to volunteer for non-profit causes • Paid days to attend conferences • Paid day off on your birthday! • 25 days annual leave, plus paid public holidays • Paid sick leave • Paid wellness leave • Flexible working hours • WFH budget upon joining • Ecologi Carbon Offsetting • … and so much more