Learning Enablement Systems Specialist – Trainer

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GoTo

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

☁️ SaaS

📡 Telecommunications

🏢 Enterprise

💰 Seed Round on 2013-11

SaaS • Telecommunications • Enterprise

GoTo is a company offering all-in-one business communication and remote IT management solutions. Their product lineup includes GoTo Connect, an all-in-one communication platform providing features like cloud-based phone systems, digital channels, and AI-powered contact centers designed to improve customer experiences. Additionally, GoTo offers IT management and support services like remote access, mobile device management, and IT asset management to enhance enterprise productivity and security. They cater to various industries, such as healthcare, legal, education, and professional services, ensuring seamless communication and IT support from any location on any device.

📋 Description

• You will lead the technical execution of learning programs by configuring paths, managing enrollments, and maintaining data integrity within our LMS (Docebo) to ensure a seamless learner experience. • You will build and interpret robust analytics—covering attendance, completions, and engagement—to identify trends and gaps that inform continuous improvement of our learning initiatives. • You will act as a bridge between global learning teams and local HR, managing the internal learning inbox, local training coordination, and the monthly learning newsletter to ensure cross-functional alignment. • You will own various high-impact projects, such as accessibility initiatives and SharePoint management, while ensuring compliance training schedules and audits meet all regulatory standards.

🎯 Requirements

• Proven experience in enterprise-level learning management systems (Docebo preferred), including course setup, learner management, and system optimization. • Skills in data interpretation and problem-solving, with the ability to transform raw reporting metrics into clear, actionable business insights. • English proficiency at a B2 level or above, with the confidence to deliver clear presentations and collaborate effectively with stakeholders in a global environment. • Exceptional attention to detail and organizational skills, with a track record of managing multiple systems and high-stakes data with consistency and accuracy. • Experience working closely with HR or business partners to coordinate and deliver local training solutions that align with broader global strategies.

🏖️ Benefits

• Comprehensive health benefits • Generous paid time off, including paid holidays, volunteer days, quarterly self-care days, and company-designated no-meeting days • Tuition reimbursement and access to instructor-led and on-demand learning and development programs • The Thrive Global Wellness Program, a confidential Employee Assistance Program (EAP), a wellness app and one-on-one wellness coaching • Employee-led communities and programs, including Employee Resource Groups (ERGs), GoTo Gives, and charitable matching