Senior Solutions Engineer

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Logo of Grafana Labs

Grafana Labs

501 - 1000 employees

Founded 2014

🏱 Enterprise

☁ SaaS

đŸ€– Artificial Intelligence

Enterprise ‱ SaaS ‱ Artificial Intelligence

Grafana Labs is a company that specializes in open-source observability technologies and solutions. It offers a comprehensive suite of tools for logging, metrics, tracing, and profile management with products like Grafana, Loki, Tempo, and Mimir. Their offerings are designed to help businesses visualize, monitor, and alert on data from various sources, providing capabilities such as anomaly detection, root cause analysis, and service level objective management using AI/ML insights. Grafana Labs provides both cloud-based and self-managed solutions, ideal for infrastructure, application, and frontend observability. Additionally, their platform supports integration with various data sources like Prometheus and OpenTelemetry, making them a key player in the observability and infrastructure monitoring space.

📋 Description

‱ Partnering with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers ‱ Owning the technical engagement with customers ‱ Delivering product and technical presentations ‱ Effectively communicate with customers ‱ Driving product conversations based on need and problems with customers ‱ Working with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material

🎯 Requirements

‱ 5+ years of technical pre-sales experience ‱ Be open to various and complex assignments ‱ First class written and oral communication skills ‱ Love solving technical challenges and thrive on bringing creative solutions ‱ Must be located in France

đŸ–ïž Benefits

‱ 100% Remote, Global Culture ‱ Scaling Organization ‱ Transparent Communication ‱ Innovation-Driven ‱ Open Source Roots ‱ Empowered Teams ‱ Career Growth Pathways ‱ Approachable Leadership ‱ Passionate People ‱ In-Person onboarding ‱ Balance is Key - Operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to disconnect.

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