Director – Embedded Process Consulting

🕒 April 23

🇺🇸 United States – Remote

💵 $150k - $200k / year

⏰ Full Time

🔴 Lead

👔 Director

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Granicus

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1999

🏛️ Government

☁️ SaaS

📋 Compliance

Government • SaaS • Compliance

Granicus is a company focused on transforming the way governments interact with their constituents through digital services and technology solutions. It provides the Government Experience Cloud to improve service delivery, community engagement, and operational efficiency across local, state, and federal governments. Granicus offers tools for agenda and meeting management, digital communication and engagement, public records management, and more, all designed to enhance customer experience and foster transparent and equitable interactions between governments and the people they serve.

📋 Description

• Lead end-to-end AI-enabled business transformation initiatives across functions, from problem identification through implementation and value realization. • Embed within functions (e.g., Sales, CS, Support, Operations) to deeply understand workflows, pain points, and opportunities for AI-driven improvement. • Identify, size, and prioritize high-impact AI use cases focused on eliminating manual work, improving cycle times, increasing productivity, and driving growth. • Redesign core business processes to incorporate AI-powered workflows, copilots, and agents in partnership with the engineering/platform team. • Act as a “translator” between business and technical teams—ensuring use cases are well-defined, feasible, and tied to measurable outcomes. • Lead hands-on implementation of process changes, including piloting solutions, refining workflows, and driving adoption within teams. • Own value creation: define KPIs, track impact (e.g., time saved, cost reduction, revenue growth), and ensure initiatives deliver tangible business results. • Build and lead a high-performing team of internal consultants to execute across multiple concurrent transformation workstreams. • Develop repeatable methodologies, playbooks, and frameworks for AI-enabled process transformation across the enterprise. • Drive alignment and influence across senior stakeholders, navigating a highly matrixed organization to remove blockers and accelerate execution. • Partner with Legal, Security, IT, and Engineering to ensure redesigned processes meet governance and risk requirements. • Support executive communication, including synthesizing insights, framing decisions, and reporting progress to leadership and the board as needed.

🎯 Requirements

• 8–12+ years of relevant experience, with background in top-tier management consulting. • Proven track record of leading end-to-end transformation initiatives—from problem structuring through implementation and measurable results. • Demonstrated ability to redesign business processes and drive real adoption, not just recommend solutions. • Experience working on AI, automation, or digital transformation initiatives, with the ability to translate technology capabilities into business outcomes. • Strong business judgment and structured problem-solving skills; able to break down ambiguous problems and drive to actionable solutions. • Experience working cross-functionally with both business leaders and technical teams; able to engage credibly with engineering counterparts. • Track record of personally owning workstreams and delivering results. • Experience managing and developing high-performing teams in a consulting or transformation environment. • Strong analytical and quantitative skills. • Executive presence with the ability to influence senior stakeholders and drive alignment in complex environments. • Comfort operating in ambiguity and fast-paced environments, with a bias toward action and implementation. • Experience in SaaS or enterprise software environments preferred.

🏖️ Benefits

• Flexible Time Off – Take the time you need to rest, recharge, and live your life. • Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health. • Work From Home Reimbursement – Support a productive home office environment. • Multiple Health Plan Options – Including a 100% employer-paid plan. • Employer HSA Contributions – When enrolled in a High-Deductible Health Plan. • Fitness Reimbursement Program – Stay active, your way. • On-Demand Mental Health Support – Access to Headspace and other wellness tools. • Paid Parental Leave – For both birthing and non-birthing parents. • Traditional & Roth 401(k) – With a generous company match. • Life & AD&D Insurance – 100% employer-paid coverage for peace of mind. • Online Learning Platforms – Fuel your professional development. • Competitive Salary & Bonuses – Your contributions are valued and rewarded.