Customer Success, Project Manager

🔥 12 hours ago

🇫🇷 France – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 24%

infoinfo

🗣️🇫🇷 French Required

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Logo of greehill

greehill

11 - 50 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

greehill is a company that appears to be involved in various aspects of technology and software development, with a focus on geospatial information systems (GIS) and remote sensing. The company has openings for positions such as Data Engineers, Fullstack Developers, Remote Sensing Experts, and DevOps Engineers, indicating a strong emphasis on engineering and production. They also engage in business development, particularly in the B2G (Business to Government) sector, with roles across multiple international locations including Budapest, Singapore, and the USA.

📋 Description

• Build strong, trusted relationships with municipalities and urban forestry teams • Understand customers’ urban forestry objectives, challenges, and operational workflows • Help customers interpret and use greehill data and the greehill Trees platform effectively • Support onboarding, training, adoption, and ongoing use • Gather customer feedback and coordinate internally to resolve issues • Drive customer satisfaction and long-term relationships • Identify and refer potential opportunities for adjacent urban infrastructure projects for business development follow-up • Manage French projects from kick-off through successful delivery and acceptance • Define and manage scope, timelines, milestones, responsibilities, and deliverables • Coordinate customers, local partners, and greehill’s technical and operational teams • Monitor progress, dependencies, risks, and open actions • Maintain clear and proactive communication with all stakeholders • Ensure projects meet customer expectations and agreed quality standards

🎯 Requirements

• Strong professional knowledge of urban forestry, arboriculture, or urban tree management • Experience working with municipalities, public authorities, arborists, or urban forestry organizations • Experience in project management and/or customer-facing project delivery • Strong understanding of urban tree inventories, tree assessment, and municipal tree-management workflows • Strong organizational and stakeholder-management skills • Ability to manage multiple projects and priorities independently • Interest in technology, data-driven urban forestry, GIS, LiDAR, and digital tools • A proactive, hands-on approach and strong sense of ownership • Native or professional-level French and strong working English • Living in or around the Lyon area is an advantage • Comfortable identifying needs and opportunities independently, with minimal day-to-day supervision • Experience with GIS, digital tree inventories, municipal asset management, LiDAR, or similar technologies is a strong advantage

🏖️ Benefits

• Opportunity to join a dynamically growing startup team • Possibility to work and learn in an international, open-minded team of passionate (green-)tech experts • Ownership and impact • Exposure to cutting-edge AI and LiDAR technology • Contribution to urban sustainability and climate resilience • Fully remote work

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