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Senior Account Manager

Job not on LinkedIn

🔥 14 minutes ago

🇮🇪 Ireland – Remote

⏰ Full Time

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on Greenhouse Software's careers page, not through a job board

First seen by Remote Rocketship 14 minutes ago

Logo of Greenhouse Software

Greenhouse Software

501 - 1000 employees

Founded 2012

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Greenhouse Software is a leading provider of hiring software solutions designed for people-first companies. The company offers a comprehensive recruitment and onboarding platform that enhances every aspect of the hiring process. Greenhouse Software focuses on structured hiring and diversity, equality, and inclusion, helping organizations improve their recruitment outcomes and create better experiences for candidates. Their tools are aimed at optimizing the efficiency and effectiveness of hiring teams, reducing biases, and leveraging automation to accelerate talent acquisition. Greenhouse Software partners with other technology providers to offer integrations and additional functionalities, making it a versatile choice for both small and large enterprises worldwide.

📋 Description

• Own a book of upper mid-market customers across EMEA, driving retention, renewals and expansion • Identify churn risk using customer and usage data and own resolution strategies • Build strategic account plans covering renewal strategy, expansion and upsell opportunities • Maintain accurate renewal and expansion pipeline forecasts to meet quota objectives • Develop executive stakeholder and champion relationships as a trusted strategic partner • Lead business reviews and strategic touchpoints demonstrating customer value and ROI • Partner with Customer Success, Legal, Finance, Deal Desk and Professional Services • Coach and mentor less tenured team members • Improve internal operational processes • Take on additional projects and responsibilities as business needs require

🎯 Requirements

• 3+ years of experience in commercial account management, including 2+ years in a mid-market quota-carrying role selling to organizations with 500+ employees • Experience owning both renewal and retention motions and upsell and expansion motions for existing customer portfolios • Proven track record of meeting or exceeding retention, renewal and expansion targets, including generating an expansion pipeline • Experience selling subscription-based SaaS products • Proven success building executive relationships and identifying decision-makers and buying processes for SaaS investments • Training in a structured sales methodology preferred; MEDDICC or MEDDPICC preferred, Command of the Message a plus • German or Dutch language skills, or experience working with customers in DACH, Benelux or the Nordics, a plus • Ability to travel to customer and prospect sites, industry events, and Greenhouse offices; approximately 10–15% of working time, including possible overnight stays and international travel • Evidence of right to work in Ireland required • Greenhouse is not in a position to support employment permit applications

🏖️ Benefits

• Medical insurance • Dental insurance • Life insurance • Disability insurance • Mental health resources • Financial wellness benefits • Fully paid parental leave program • 25 days' vacation for Ireland-based employees • Employer matching pension program for Ireland-based employees • Optional co-working spaces • Performance review program with actionable feedback • Bonus structure that rewards great performance • Employee resource groups • Remote-first work environment • Shared office spaces in New York City and Ireland

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