LMS Systems & Training Operations Coordinator, Bilingual English/Spanish

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🕒 April 21

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GPS Group Peer Support

WebsiteLinkedInAll Job Openings

1 - 10 employees

📚 Education

🌍 Social Impact

Healthcare • Education • Social Impact

GPS Group Peer Support is an organization dedicated to providing trauma-informed support groups for individuals in recovery from addiction and other mental health challenges. They offer evidence-based curriculums and training programs aimed at equipping facilitators and healthcare workers with the necessary tools to support their communities effectively. With a focus on creating welcoming environments, GPS facilitates both in-person and online groups to foster connection and healing among participants.

📋 Description

• Own LMS platform end-to-end (LearnWorlds or equivalent) • Manage: Course setup and structure • Participant enrollment and access • Permissions and user management • Troubleshoot LMS issues independently in real time • Maintain data integrity across LMS and CRM (HubSpot) • Identify and resolve system issues proactively • Ensure all LMS workflows support accurate reporting and program delivery • Maintain accurate participant data across LMS and HubSpot • Ensure alignment between registration, enrollment, and reporting • Identify and resolve discrepancies across systems • Support reporting accuracy for trainings and programs • Coordinate logistics for training programs and support groups • Monitor participant progress, attendance, and completion • Ensure all communications, materials, and systems are aligned • Resolve operational issues during live programs • Lead Zoom session setup and management • Troubleshoot participant access and technical issues in real time • Support facilitators during sessions.

🎯 Requirements

• 3+ years managing an LMS at the admin level (required) • Must have directly handled: Course setup and structure • Participant enrollment and access • LMS troubleshooting • System-level data management • Experience with CRM systems (HubSpot or similar) • Experience maintaining data accuracy across multiple systems • Fluency in English and Spanish (required)