Payment Operations Specialist

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Logo of Growe

Growe

501 - 1000 employees

Founded 2019

🎮 Gaming

🤝 B2B

Gaming • B2B • Entertainment

Growe is a dynamic company that boldly operates in the iGaming and Entertainment industries. Its mission is to unlock potential and create opportunities by launching new iGaming brands across Asia and Latin America. Gathered expertise from diverse markets allows Growe to unite brands globally and enhance the gaming experience, making it a key player in the growth of the industry.

📋 Description

• Support the launch of new payment service providers and payment methods; • Work with online payments, payment flows, and transaction lifecycles; • Analyze payment performance, routing, and key operational metrics; • Optimize processes that impact transaction success and customer experience; • Collaborate with international partners, PSPs, and internal teams; • Maintain the stability of payment operations in a dynamic environment; • Take ownership of operational improvements and payment experience quality.

🎯 Requirements

• 2+ years of experience in Payments Operations, Billing, Payment Support, or a similar role within online payments; • Solid understanding of online payment systems, PSPs, technical integrations, payment flows, and transaction lifecycles; • Confidence working with financial and transactional data; • Advanced proficiency in Microsoft Excel and Tableau; • Experience communicating with international partners and payment service providers, both verbally and in writing; • Upper-Intermediate or higher level of English; • Experience in iGaming will be an advantage.

🏖️ Benefits

• Medical insurance and financial aid; • Benefit Cafeteria (compensation for the gym/stomatology/psychological service & etc.); • 100 % paid sick leaves; • Paid vacation; • Annual salary review (based on performance); • Quarter bonuses according to the company’s policy; • Individual annual training budget which allows to visit paid conferences, training sessions, English lessons, workshops, etc.; • Growe University (Leadership Programs, Knowledge sharing, Webinars, etc.); • Personal development plan; • Corporate events and team-building activities; • Growe Care (Well-being Program); • Free lunches at the office.

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