Junior Customer Services Analyst – Tax and Accounting

🔥 1 hour ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

🗣️🇧🇷🇵🇹 Portuguese Required

Where this job comes from

Posted on Grupo IOB's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

Logo of Grupo IOB

Grupo IOB

1001 - 5000 employees

🤝 B2B

☁️ SaaS

📚 Education

B2B • SaaS • Education

Grupo IOB is a Brazilian provider of cloud-based software, regulatory content, education and consulting focused on accounting, tax and labor compliance for accounting firms and companies. The group offers SaaS products such as electronic invoicing (NF-e, NFC-e, NFS-e, CT-e, MDF-e), tax simulators, payroll and document management, plus AI-driven intelligence to support decision-making and prepare for the Reforma Tributária. IOB also provides scored continuing-education courses for accountants (CRC credits) and telephone/chat consulting on tax, labor and previdenciary matters.

📋 Description

• Join the Tax and Accounting Customer Services team • Provide customer support • Help individuals and businesses find solutions and improve their experience • Contribute to customer growth • Work in a dynamic, collaborative, and agile environment

🎯 Requirements

• Knowledge of tax and accounting matters • Sense of urgency • Punctuality and accountability • Organization • Teamwork • Customer support skills • Must reside in Brazil for tax and legal reasons

🏖️ Benefits

• 100% remote work • Medical insurance • Dental insurance • IOB Benefits Card • Childcare assistance • Life insurance • Internet allowance • Profit-sharing plan (PLR) • Partnerships with educational institutions • Access to Qulture.Rocks • Training and development programs • Continuous feedback culture

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