MarTech Social & Content Analyst III

Job not on LinkedIn

🔥 0 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✍️ Content Marketing Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Grupo Boticário

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2010

🏭 Manufacturing

🍽️ Food & Beverage

💄 Beauty

Manufacturing • Food & Beverage • Beauty

Grupo Boticário is a leading Brazilian beauty company founded in 1977 that emphasizes innovation in beauty solutions while promoting love and inclusivity. The company offers a diverse portfolio of beauty products, including skincare, makeup, and wellness items, while also championing entrepreneurship and social impact through its foundation and various initiatives. Grupo Boticário is recognized for its commitment to sustainability, accessibility, and high-quality products, making it one of the largest beauty platforms in Latin America.

📋 Description

• Operate and support Social Media, Content, and Influencer Marketing platforms, ensuring the execution of operational routines, environment stability, and compliance with established processes • Configure and customize platforms, manage user profiles and permissions, and promote platform adoption among partner teams • Conduct platform health, stability, and performance assessments, identifying risks, incidents, and improvement opportunities • Manage the N1 support demand and incident workflow by organizing the backlog, cards, and sprints and tracking deadlines, deliverables, blockers, and dependencies • Prevent, analyze, and resolve issues in collaboration with vendors and partner teams • Support the operational management of contracts and vendors, including requests, approvals, payments, and financial controls • Monitor operational KPIs, SLAs, and service levels, identifying deviations and improvement opportunities • Plan and execute communications related to platform releases, changes, incidents, and enhancements • Create, update, and maintain operational documentation, such as FAQs, playbooks, procedures, and training materials • Support testing, implementations, and improvement and governance initiatives, ensuring delivery tracking • Manage reports analyzing and classifying comments, feedback, sentiment, and posts, monitoring platform performance and key metrics • Contribute to operational standardization, efficiency, and continuous improvement

🎯 Requirements

• Bachelor’s degree in Business Administration, Marketing, Communications, Technology, Engineering, or a related field • Knowledge of social media management, publishing, and monitoring tools such as Sprinklr, Scup, mLabs, or similar platforms • Knowledge of data platforms for Influencer Marketing, such as Tagger, Creator Ads, BR Media, or similar platforms • Knowledge of Agile methodologies and demand management tools • Advanced proficiency in Microsoft Office, especially PowerPoint and Excel • Strong organizational, analytical, and problem-solving skills • Analytical mindset with strong attention to detail • Clear, concise communication skills and the ability to collaborate with different teams

🏖️ Benefits

• Flexible medical and dental plans • Medication assistance and health allowance for family members • Free psychotherapy sessions and 24/7 telemedicine • Ongoing prevention, mental health, and vaccination programs • Meal voucher (or on-site restaurant) and food allowance (including an additional Christmas allowance) • Discounts of up to 40% on brands within our ecosystem • Gympass/TotalPass membership for gyms and sports studios • Home office allowance for hybrid and remote work arrangements • Birthday day off • Pet health insurance, partner benefits, and travel/accommodation programs • Extended parental leave (180 days for mothers and 120 days for fathers) • Support for parents of children with special needs and childcare assistance • School supply allowance and child nutrition credit • Dedicated legal, psychological, and social support • Private pension plan and life insurance • Bereavement support following the loss of parents and payroll-deducted loans • Transportation allowance and parking (according to the work model)