Voice Customer Service Representative – Commercial Call Center

🕒 June 16

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Grupo Carrefour Brasil

WebsiteLinkedInAll Job Openings

10,000+ employees

🛒 Retail

🏦 Banking

🛍️ eCommerce

Retail • Banking • eCommerce

Grupo Carrefour Brasil is a leading Brazilian retail group operating supermarkets, hypermarkets and wholesale clubs. Its brands include Carrefour, Atacadão (wholesale), and Sam's Club, and the group also runs Banco Carrefour for financial services and Carrefour Property for real estate. The company focuses on private-label products, sustainability and social inclusion programs, and provides both in-store and online shopping channels across Brazil.

📋 Description

• Provide voice-based customer service in a humanized and empathetic manner, focusing on personalized solutions to meet customers' needs • Dynamically offer our financial products and services with the goal of building customer loyalty and ensuring the best outcome for the customer • Achieve and exceed sales targets, with the opportunity to earn performance-based rewards • Welcome customers, resolve inquiries and handle requests with excellence, ensuring full customer satisfaction

🎯 Requirements

• High school diploma (completed) • Sales experience is a plus • Availability to work a 6x1 schedule (Monday to Saturday) • Workday: 6 hours and 20 minutes per day • Internet with a minimum speed of 100 Mbps and wired (Ethernet) connection for desktop use

🏖️ Benefits

• Salary + benefits: meal allowance (VR), medical and dental coverage, among others • Incentive campaigns • Equipment provided - Desktop computer • Flexible breaks • Semi-annual profit-sharing (PLR) • Internet allowance • Structured development program and career progression plan • Inclusive and respectful work environment