API Integration, Technical Support Engineer

Job not on LinkedIn

🔥 16 hours ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 15%

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Global Software Solutions Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏦 Banking

💳 Fintech

Banking • Fintech

Global Software Solutions Group is a software solutions provider that specializes in offering open API digital payments and banking automation solutions. Founded in 2000, the company focuses on large-scale digitization and enterprise digital transformation within financial institutions, primarily in the Middle East and Africa. Their product line, dubbed Veracious, includes core banking systems, payment systems, custom process automation, and document management solutions, all built on the Torus Low Code development platform. The Veracious Payments Hub serves as their flagship offering.

📋 Description

• Design, develop, and implement REST API integrations between different systems • Configure and manage API connectivity, authentication, and authorization • Perform data mapping, transformation, and validation • Conduct API testing using tools such as Postman or similar platforms • Troubleshoot integration issues, API failures, and data mismatches • Monitor API performance, logs, and integration activities • Coordinate with internal teams, clients, and external service providers • Support system deployment, testing, and production go-live activities • Prepare technical documentation and implementation reports • Provide ongoing technical and production support

🎯 Requirements

• 3–5 years of experience • Good knowledge of REST APIs, JSON, XML, HTTP, and HTTPS • Experience with API integration and system-to-system communication • Knowledge of API authentication methods and security practices • Hands-on experience with Postman or similar API testing tools • Basic knowledge of SQL and database concepts • Understanding of data mapping, validation, and error handling • Knowledge of troubleshooting, logging, and monitoring • Experience with API Gateways or middleware platforms (preferred) • Experience in enterprise application integration (preferred) • Knowledge of cloud-based or on-premises integrations (preferred) • Experience supporting production environments (preferred) • Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field • Strong analytical and problem-solving skills • Good communication and coordination skills • Ability to work independently and within a team • Strong documentation and troubleshooting capabilities

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