Account Representative

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October 2

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ComPsych

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Healthcare Insurance • Wellness • B2B

ComPsych is a leading provider of employee assistance programs (EAP), offering mental health and wellness services to employees and their families. The company focuses on improving workplace productivity by providing support services that help employees manage personal and work-related challenges. ComPsych's solutions include counseling, crisis intervention, and various wellness programs designed to enhance overall employee satisfaction and performance.

1001 - 5000 employees

Founded 1984

⚕️ Healthcare Insurance

🧘 Wellness

🤝 B2B

📋 Description

• Proactively build and maintain positive relationships with customers • Advocate the benefits of products and services to customers • Answer customer requests via phone and email • Exhibit excellent interpersonal skills to retain customer relationships • Collaborate with customers to determine appropriate delivery of products and services • Review and analyze current products to capitalize on upsell opportunities • Schedule quarterly face-to-face meetings or conference calls with customers • Create strategies with Director, Account Services for yearly account planning • Support other Account Managers with servicing large accounts • Maintain a professional demeanor to represent company values and standards

🎯 Requirements

• BS/BA Required • Experience creating and maintaining successful customer relationships required • Healthcare background a plus • Sales experience a plus • Outstanding interpersonal skills • Computer literacy required in Microsoft Office Suite • Stable work history required • Must reside in the greater Toronto Area or Ottawa and able to travel as necessary (approximate travel required is 25%)

🏖️ Benefits

• Mental health & well-being programs • Work-life-services • Organizational resiliency • Health navigation and advocacy • Global support & response • End-to-end absence support for federal, state, ADA, and company-specific leave