Senior Project Manager – Certified

🔥 2 hours ago

🌐 Philippines, South Africa, +2 more countries – Remote

🇵🇭 Philippines – Remote 🇿🇦 South Africa – Remote 🇲🇽 Mexico – Remote 🇨🇴 Colombia – Remote

⏰ Full Time

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 16%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GXA

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2004

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

GXA is an IT services company based in the Dallas-Fort Worth Metroplex, Texas, providing comprehensive solutions such as managed IT, cybersecurity, network security, and IT consulting. With 16 years of experience, GXA serves various industries including charter schools, commercial real estate, manufacturing, and nonprofits. The company emphasizes customized IT solutions to help businesses manage their IT operations effectively and securely. GXA is committed to high standards in information security, holding certifications like SOC 2 Type II and ISO 9001, to ensure the protection and efficiency of their client's technology infrastructures. Serving both commercial and government clients, GXA strives to improve technology experiences and resolve IT challenges, enhancing the productivity and security of Texas businesses.

📋 Description

• Manage projects through all phases of the project lifecycle from initiation through closure • Develop and maintain project plans, timelines, schedules, milestones, budgets, and resource assignments • Coordinate project execution across multiple departments and stakeholders • Facilitate kickoff meetings, status meetings, review sessions, and closeout activities • Ensure deliverables meet scope, quality, schedule, and budget expectations • Monitor progress and proactively address delays, risks, and dependencies • Drive accountability and follow-through among project participants • Manage multiple concurrent projects while balancing shifting priorities and deadlines • Serve as the primary coordination point for assigned projects • Build relationships with clients, partners, vendors, and internal stakeholders • Communicate project status, risks, decisions, and milestones • Manage stakeholder expectations and facilitate business-technical discussions • Coordinate executive-level communications and project reporting • Identify risks, develop mitigation strategies, maintain risk and issue logs, and lead resolution efforts • Serve as the escalation point for blockers, vendor delays, approval dependencies, resource conflicts, and scope concerns • Coordinate cross-functional resources, dependencies, materials, approvals, and procurement • Track project budgets, labor consumption, profitability, resource utilization, forecasts, and financial data • Coordinate scope changes and change-request approvals • Support portfolio visibility, billing readiness, and financial reviews • Coordinate onboarding, handoffs, client acceptance, signoff, lessons learned, post-project reviews, and closure • Ensure support teams receive knowledge transfer, documentation, and project information • Coordinate hardware, software, licensing, vendor deliverables, and third-party activities • Maintain project plans, meeting notes, action registers, decision logs, risk registers, status reports, and closure documentation • Adhere to GXA project governance standards and maintain accurate PSA and project management records • Identify delivery challenges and process inefficiencies and recommend improvements • Contribute to SOPs, work instructions, project management best practices, operational maturity, and strategic initiatives

🎯 Requirements

• Experience working within a Managed Services Provider (MSP) environment • 5+ years of experience in project management, service delivery, operations, professional services, or related roles • PMP, CAPM, Agile, Scrum, ITIL, or similar certifications • Demonstrated success managing multiple concurrent projects • Strong organizational and time management skills • Excellent verbal and written communication abilities • Ability to manage competing priorities and deadlines • Strong problem-solving and critical-thinking skills • Comfortable working with executive stakeholders, technical teams, vendors, and clients • Experience using project management, PSA, ticketing, and collaboration tools • Proficiency with Microsoft 365 applications including Teams, Outlook, Excel, Word, and SharePoint • Preferred: Experience managing IT infrastructure, cloud, cybersecurity, networking, business applications, or digital transformation projects • Preferred: Experience with ConnectWise, Autotask, HaloPSA, IT Glue, or similar platforms • Preferred: Experience managing both internal business initiatives and client-facing projects