Senior Specialist, APAC Renewals

🔥 15 hours ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟠 Senior

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 71 days.
• No salary listed.

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Hack The Box

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

💼 Consulting

📦 Logistics

🔒 Cybersecurity

Consulting • Logistics • Cybersecurity

Hack The Box is a cutting-edge online platform that provides cybersecurity education and training through gamified experiences. It offers a wide range of services including hands-on labs, cybersecurity competitions, and industry-recognized certifications, catering to individuals, professional teams, schools, and enterprises. The platform is designed to help users develop and enhance their skills in offensive and defensive security, equipping them to tackle real-world cyber threats. Hack The Box is widely used for team assessments and skill benchmarking across various industries, and hosts engaging events such as capture-the-flag competitions to facilitate interactive learning.

📋 Description

• Own the renewal process for a diverse portfolio of Hack The Box customers across the APAC region • Serve as the primary commercial point of contact for annual subscriptions • Research customer contracts and purchasing history to generate timely renewal proposals • Guide customers through the renewal cycle • Track purchase orders and payments • Build relationships with budget holders, procurement teams, regional distributors, and resellers • Propose the value of Hack The Box products and align solutions with customer business requirements • Overcome customer objections to ensure successful renewals • Collaborate with Customer Success Managers, Account Executives, Solution Engineers, Business Operations, Sales Ops, Legal, and Finance across global time zones • Forecast and track account-based metrics, including renewal probability and on-time renewal rate • Update and use Hubspot and ChurnZero to manage renewal information, pipeline status, and reports • Develop expertise in Hack The Box products to drive renewals and identify upsell opportunities

🎯 Requirements

• 4+ years of experience in contract renewals, account management, or B2B SaaS sales • Experience managing full commercial cycles and negotiating multi-year agreements • Strong financial acumen and process management skills • Ability to confidently overcome customer objections • Strong work ethic and extreme attention to detail • Ability to work with minimal supervision • Proactive approach to managing a high-volume pipeline • Excellent interpersonal and problem-solving skills • Ability to communicate effectively with diverse customers across the APAC region • Ability to work to strict deadlines and manage own schedule effectively in a remote environment • Willingness to contribute ideas to improve renewals procedures • Experience using CRM and Customer Success tools such as Hubspot, ChurnZero, or Salesforce is considered a strong asset • Proficiency with Hubspot, ChurnZero, Pandadoc, Jira, and Slack

🏖️ Benefits

• Fully remote work • Full-time employment • Employment managed through Deel, Hack The Box’s Employer of Record provider • Opportunity to work directly with Hack The Box • Collaboration with global internal stakeholders • Exposure to a global cybersecurity company and APAC market

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