Background Screening & Fulfillment Specialist

Job not on LinkedIn

🔥 12 hours ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.
• Jobs at this company usually fill in 21 days.
• 57 open roles for a team of 26.
• No salary listed.

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SnappyCX

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

☁️ SaaS

Consulting • SaaS • Customer Support

SnappyCX is a company that provides customizable outsourcing solutions designed to help businesses scale their operations efficiently. Offering a variety of services including IT and software development, customer support, finance and accounting, and virtual assistant solutions, SnappyCX delivers fast and reliable support to companies of all sizes. Their commitment to quality talent acquisition ensures that clients can save on operational costs while maintaining high standards in service delivery.

📋 Description

• Process and fulfill background screening orders for US-based clients • Conduct background research and searches using relevant databases, court records, and other authorized resources • Perform criminal record searches and other applicable background screening verifications • Review, verify, and assess information from various sources for accuracy and completeness • Identify discrepancies, missing information, and potential issues requiring further investigation • Prepare, compile, and deliver accurate background screening reports within established turnaround times • Maintain proper documentation and update order statuses throughout the fulfillment process • Ensure screening activities comply with applicable FCRA requirements and company procedures • Communicate with US-based clients regarding order progress, results, and outstanding requirements • Respond to client inquiries and provide timely updates • Manage routine client requests and escalate complex issues when necessary • Maintain strong client relationships through clear, proactive, and professional communication • Handle administrative tasks related to order processing, documentation, and account management • Maintain organized records and accurately update information • Support sales and marketing activities during slower fulfillment periods • Assist with operational activities contributing to business growth and efficiency

🎯 Requirements

• Previous hands-on experience working for a US-based background screening company, background check provider, or Consumer Reporting Agency (CRA) • Demonstrable experience processing and fulfilling background screening orders for the US market • Strong understanding of US background screening processes, including criminal record searches, record verification, research, and report preparation • Practical knowledge of the Fair Credit Reporting Act (FCRA) and its application to background screening operations • Experience using background screening platforms, databases, or order management systems • Excellent English communication skills, both written and verbal, with the ability to communicate naturally and confidently with US-based clients • Strong critical thinking, judgment, and problem-solving abilities • Ability to work independently, exercise sound judgment, and handle unexpected situations without relying heavily on scripts or supervision • Exceptional attention to detail, accuracy, and organizational skills • Ability to manage multiple orders and meet turnaround time expectations • Previous experience in client account management or customer-facing roles within the background screening industry is an additional advantage • Familiarity with employment, education, professional license, and reference verification processes is an additional advantage • Experience supporting sales, marketing, or business development activities is an additional advantage • Applicants without direct US background screening and order fulfillment experience may not be considered

🏖️ Benefits

• Remote work arrangement • Full-time employment

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