Global Operations Manager

🕒 March 18

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Hadley Designs

WebsiteLinkedInAll Job Openings

1 - 10 employees

🛒 Retail

📚 Education

🛍️ eCommerce

Retail • Education • eCommerce

Hadley Designs is a company that specializes in creating beautiful and inspirational products designed to enhance daily life. Their product range includes educational supplies, calendars, planners, party supplies, greeting cards, and home and living accessories. Each creation from Hadley Designs not only serves a functional purpose but also aims to beautify and inspire every step of the user's journey. With a focus on design and quality, Hadley Designs handcrafts their offerings to cater to a wide array of personal and professional needs.

📋 Description

• Ownership of Product Launches: Lead cross-functional product launch initiatives from planning through execution, ensuring that all work is completed on time and at the highest quality. • Collaboration and Alignment: Partner closely with the CCO and functional leads to ensure alignment on priorities, sequencing, and tradeoffs. • Launch Readiness and Execution: Ensure the launch process is streamlined and organized, and that all deliverables are coordinated and meet expectations. • Process Improvement: Continuously identify opportunities for process improvements that increase efficiency and enhance execution. • Operations Planning and Management: Own and manage operations plans, dependencies, and timelines across teams to ensure that every product launch is executed efficiently and on schedule. • Team Coordination: Drive regular check-ins with teams to align efforts, surface risks, and resolve blockers. • Documentation and Tools Management: Maintain and ensure the accuracy of operations management tools such as ClickUp, Airtable, and Box. • Leadership Communication: Provide clear, concise updates to leadership on project status, potential risks, and next steps to keep the entire organization aligned. • Execution Leadership: Serve as the trusted execution partner to leadership, ensuring that work moves forward without delays or miscommunications.

🎯 Requirements

• Experienced Operations Manager: You have at least 3 years of experience in operations management, program management, or related roles within fast-paced, cross-functional environments. • Strong Collaborator: You are comfortable collaborating across all levels of the organization, including close interaction with executives. • Highly Organized: You possess strong organizational and communication skills, with an ability to manage complex operations and prioritize effectively. • Tech-Savvy: You are proficient in modern operations management and documentation tools, and you are able to work within existing systems while thoughtfully improving them. • Adaptable: You thrive in fast-paced environments, are calm under pressure, and can move projects forward even in ambiguous situations. • Accountable: You are motivated by ownership and accountability and excel at driving team effectiveness and achieving results. • Detail-Oriented: You pay attention to every detail and understand how small things can impact the bigger picture.

🏖️ Benefits

• Central Role: Play a pivotal role in scaling how products are developed and launched at Hadley Designs. • Collaborative Environment: Work closely with leadership and have a significant influence on execution across teams. • Growth-Oriented Company: Join a fast-growing, systems-driven e-commerce brand that is revolutionizing early education. • Remote Flexibility: Enjoy a remote-first work environment with clear expectations and real responsibility.