Sales Operations Manager – Strategic Accounts

🕒 May 22

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Logo of HALO Branded Solutions

HALO Branded Solutions

1001 - 5000 employees

🤝 B2B

🛒 Retail

🏢 Enterprise

💰 Private Equity Round on 2016-01

B2B • Retail • Enterprise

HALO Branded Solutions is a company specializing in branded merchandise and promotional products to enhance brand engagement and recognition. They offer a variety of services including custom kitting, company stores, holiday gifting, and creating employee welcome kits. In addition, HALO provides solutions for employee recognition and incentives through tailored programs that align with company cultures. The company also focuses on creating brand ambassadors through company uniforms and branded apparel. HALO serves a wide range of industries by providing creative services, technology solutions, and logistics support to capture and maintain the attention of clients and employees. Their commitment to sustainability and impactful experiences is central to their operations.

📋 Description

• Own the day-to-day sales operations support model for Strategic Accounts • Identify and remove bottlenecks that slow speed to quote, opportunity progression, or forecast visibility within the Strategic Accounts team • Build and maintain intake and support processes for deal support requests, custom opportunities, and quoting-related needs • Train new hires on systems, processes, and operating standards to accelerate ramp-up and drive consistent adoption • Analyze Strategic Accounts seller performance, conversion rates, deal cycle times, pipeline coverage, and seller-level productivity • Conduct whitespace and penetration analysis across existing and target accounts to identify opportunities to expand into additional Halo solutions and service lines • Partner with Strategic Accounts leadership to run a disciplined weekly pipeline review process • Build and manage dashboards that provide leadership with real-time visibility into pipeline health, funnel movement, win/loss trends, forecast risk, and performance against revenue targets • Implement and continuously improve core sales processes for Strategic Accounts

🎯 Requirements

• 5 or more years of experience in Sales Operations, Revenue Operations, or Business Operations • Experience in promotional products, marketing services, branded merchandise, or a similar industry involving product sourcing and vendor coordination • Strong knowledge of CRM platforms and reporting and dashboard tools • Ability to work within a centrally governed operational framework, applying standards consistently while adapting to the needs of a specific sales segment • Exceptional analytical skills with the ability to translate data into insights and actionable recommendations • Strong process discipline and the ability to maintain standards consistently while identifying and escalating gaps or improvements • Excellent communication skills and the ability to influence without authority across organizational layers • Understanding of pricing structure, margin considerations, and quoting workflows in a complex commercial environment.

🏖️ Benefits

• nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance • additional Voluntary Benefits • 401(k) Retirement Savings Plan • Health Savings Accounts (HSA) • Flexible Spending Accounts (FSA)

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