Ops Coordinator

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Handoff

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2022

🤝 B2B

🎯 Recruiter

☁️ SaaS

B2B • Recruitment • SaaS

Handoff is a talent placement and staffing company that specializes in sourcing, vetting, and placing full-time, dedicated professionals from Latin America (LATAM) as cost-effective operators for US and global teams. They emphasize finding ‘operators’ who take ownership, are immediately productive, and require zero hand-holding. Handoff also offers go-to-market services including digital marketing, design, and development solutions, and provides a job-matching service for candidates seeking roles with innovative companies. Key claims include placements in about 21 days, candidates at roughly 80% less cost than US equivalents, and acceptance of top 1% of applicants.

📋 Description

• Develop, document, and maintain company policies, standard operating procedures (SOPs), and internal workflows. • Create clear process documentation to promote operational consistency and improve cross-functional collaboration. • Review and update internal procedures regularly to support continuous process improvement and organizational efficiency. • Coordinate employee performance evaluation processes and maintain accurate HR documentation. • Support a variety of day-to-day HR administrative functions, ensuring compliance with internal procedures. • Assist with employee records, communications, and other administrative HR initiatives as needed. • Coordinate procedural onboarding activities for new hires from pre-start through onboarding completion. • Prepare onboarding documentation, system access, and internal checklists to ensure a smooth employee experience. • Partner with internal stakeholders to ensure all onboarding requirements are completed accurately and on schedule. • Manage accounts payable and accounts receivable activities with accuracy and attention to detail. • Code financial transactions and upload accounting data into QuickBooks. • Maintain organized financial records and assist with routine bookkeeping processes. • Support accurate financial documentation while ensuring transactions are properly categorized and recorded. • Organize, maintain, and update company documentation across shared drives and internal systems. • Ensure documents are properly categorized, version-controlled, and easily accessible. • Support the ongoing maintenance and organization of operational and financial records. • Assist with ad hoc administrative and operational projects based on evolving business priorities. • Provide cross-functional support on initiatives focused on improving internal processes and organizational efficiency. • Take ownership of special assignments while maintaining high standards of accuracy, organization, and follow-through.

🎯 Requirements

• 2+ years of experience in operations, business administration, project coordination, HR administration, or office management. • Exceptional organizational skills and strong attention to detail. • Experience creating, documenting, or improving operational processes and workflows. • Business-level (C1) English proficiency, both written and spoken. • Strong written communication skills with the ability to produce clear, structured documentation. • Experience with QuickBooks or similar accounting software. • Familiarity with basic Accounts Payable and Accounts Receivable processes. • Comfortable working independently with minimal supervision. • Strong problem-solving skills and ability to navigate ambiguous situations. • Experience using AI tools to improve productivity and workflow efficiency.

🏖️ Benefits

• Play a foundational role in building the operational infrastructure of a growing organization. • Own projects that directly improve efficiency, organization, and scalability. • Work remotely with a collaborative, mission-driven team. • Partner closely with leadership and contribute to company-wide operational improvements. • Develop expertise across operations, HR, documentation, and finance support in one highly impactful role. • Enjoy significant opportunities for professional growth as the role evolves alongside the business.