Legal Knowledge & Research Manager

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Harbor

WebsiteLinkedInAll Job Openings

501 - 1000 employees

⚖️ Legal

📣 Marketing

💼 Consulting

Legal • Marketing • Consulting

Harbor is a globally integrated team of 800 industry experts working across strategy, legal technology, operations, and intelligence, focused on helping leading law firms, corporations, and their law departments achieve breakthrough outcomes. The company enhances law firm business development through powerful marketing technology and data quality management solutions, following their recent acquisition of CLIENTSFirst Consulting.

📋 Description

• Supervise and provide guidance to department staff, including training, and conducting performance evaluations. • Foster a collaborative and inclusive work environment, promoting teamwork and professional development. • Delegate tasks effectively, ensuring efficient workflow and timely completion of projects. • Manage a full client relationship for one or more research and/or library clients as aligned with skillset and expertise. • Lead, mentor, and supervise a team of research professionals, providing direction, coaching, and performance feedback. • Foster a collaborative, client-centered research culture that emphasizes analytical rigor, responsiveness, and continuous professional growth. • Promote the adoption of best practices in legal research methodology, knowledge synthesis, and information delivery. • Oversee and guide complex legal, regulatory, and business research and intelligence activities in support of Client attorneys and practice groups. • Ensure research deliverables are timely, accurate, practice relevant, and aligned with Client priorities and risk tolerance. • Guide the organization, access, and governance of digital research resources to support efficient information retrieval and reuse. • Collaborate with knowledge management, practice innovation, and IT teams to align research tools with attorney workflows. • Ensure compliance with copyright, licensing, and ethical research standards across all research and intelligence activities. • Champion the evaluation, rollout, and adoption of AI powered legal research, analytics, and intelligence tools. • Partner with IT and business services to assess emerging legal technologies that enhance research quality, speed, and insight generation. • Stay informed on trends in legal technology, generative and agentic AI, data analytics, and information services, advising Clients on implications and opportunities. • Lead research outreach initiatives tailored to specific Client practice groups or departments. • Build strong relationships with attorneys and Client stakeholders to anticipate research needs and proactively deliver value. • Occasionally deliver direct research findings, competitive intelligence, or market insights to Clients and Client leadership. • Lead and contribute to research centric initiatives, such as research workflow optimization, tool implementations, analytics projects, and service enhancements. • Develop project plans, timelines, and success metrics to ensure alignment with Client goals. • Communicate project progress, risks, and outcomes clearly to stakeholders.

🎯 Requirements

• Master’s degree in Library and Information Science (MLIS) or equivalent, required. • Minimum of 5 years of experience providing legal research, competitive intelligence, or knowledge services in a law firm, professional services, or corporate environment. • Minimum of 3 years of experience managing or leading a research team or function. • Deep familiarity with legal research platforms such as Westlaw, LexisNexis, Bloomberg Law, and related analytics tools. • Demonstrated ability to translate complex research into practical, attorney focused insights. • Experience managing vendor relationships, research budgets, and data driven decision making. • Familiarity with emerging legal technologies and trends, including generative or agentic AI applications in legal research (experience using or training on these tools preferred). • Strong project management, organizational, and prioritization skills. • Excellent communication and interpersonal skills, with the ability to engage credibly with attorneys, clients, and senior stakeholders. • Analytical mindset with strong problem-solving skills and attention to detail.

🏖️ Benefits

• fully remote role • opportunity to lead client-facing library services • innovative legal technology solutions • collaborative and inclusive work environment