Network Design and System Integration Engineer

🔥 13 hours ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Harmonic

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📦 Logistics

📣 Marketing

💰 $10.5M Venture Round - Omneon on 2004-04

Consulting • Logistics • Marketing

Harmonic is a global provider of broadband and video delivery technology for service providers and media companies. It develops broadband access platforms (cOS), distributed access architecture (DAA) devices, and fiber/DOCSIS solutions to enable multi‑gigabit networks, and supplies network edge hardware (optical nodes, OLTs, transceivers) to operators. Harmonic also offers cloud-native SaaS and software for media processing, live and on‑demand streaming, advertising monetization (VOS360 Ad & Media), and managed services to simplify operations and accelerate deployments.

📋 Description

• Support broadband solutions rollout from early pre-sales engagements through production deployment • Own the design, integration, and testing of broadband access systems • Turn architecture drawings into working IP network solutions and detailed customer installation and integration plans • Act as the key technical liaison on customer projects • Communicate solution requirements to internal teams and clients and provide clear technical direction • Take ownership of project tasks end-to-end • Support client lab integration, testing, qualification, field trials, and production deployments of the access network platform • Train clients on system operation and troubleshooting • Test new software and hardware and report and track defects to engineering • Provide on-site and remote technical support • Diagnose and resolve customer issues and escalate through Harmonic's 24/7 Technical Assistance Center as needed • Report to the Director, Broadband System Integration • Work on key customer accounts in North American time zones

🎯 Requirements

• Bachelor's degree in Computer Science, Telecommunications, or equivalent • 5+ years of experience integrating, testing, or operating networks in an internet service provider or telecommunications environment • Strong expertise in IP routing (BGP, OSPF), Layer 2 technologies (VLAN/802.1Q, QinQ, LACP, MSTP), network overlays (VXLAN, MPLS), IP multicast (IGMP, PIM), and vBNG functions (subscriber management, PPPoE/IPoE, QoS enforcement), including design, configuration, and troubleshooting • Strong Linux networking skills, including troubleshooting routing, interfaces, packet captures, firewalls, tunnels, timing, and performance issues • Experience with Wireshark or equivalent tools for packet and protocol analysis • Ability to understand technical documentation, network protocol standards and RFCs, software and hardware configuration guides, schematics, work instructions, and test procedures • Ability to develop and present technical solutions to customers and internal teams • Strong problem-solving, analytical, and communication skills • Business-level fluency in English, written and verbal • Understanding of service provider network and service design is a plus • Knowledge of PON technologies and BBF network architecture standards, including TR-101, TR-156, and TR-178, is a plus • Familiarity with the OMCI protocol (ITU-T G.988) is a nice-to-have bonus • Experience with cloud-based Kubernetes networking is a plus • Experience in pre-sales technical support, including product demonstrations and feasibility analysis, is a plus

🏖️ Benefits

• 100% remote work anywhere in Mexico • Occasional travel to customer labs or deployment sites, up to 50% • Occasional travel to Harmonic corporate offices for training