Senior Sales Engineer

🕒 5 days ago

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Harmonic

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📡 Telecommunications

☁️ SaaS

🔧 Hardware

💰 $10.5M Venture Round - Omneon on 2004-04

Telecommunications • SaaS • Hardware

Harmonic is a global provider of broadband and video delivery technology for service providers and media companies. It develops broadband access platforms (cOS), distributed access architecture (DAA) devices, and fiber/DOCSIS solutions to enable multi‑gigabit networks, and supplies network edge hardware (optical nodes, OLTs, transceivers) to operators. Harmonic also offers cloud-native SaaS and software for media processing, live and on‑demand streaming, advertising monetization (VOS360 Ad & Media), and managed services to simplify operations and accelerate deployments.

📋 Description

• Position and sell Harmonic’s broadband products, solutions and services • Work with the customer to develop and document end-to-end network solutions aligned with their business requirements and industry best practices. • Understand customer requirements and collaborate with the product and engineering team to address issues and deliver feature requirements. • Work with customers to integrate Harmonic’s Cloud Native solution in their existing network and support them to migrate to a next generation DAA network. • Collaborate with and provide customers and prospects technical, experience-based leadership to design and architect solutions to meet their needs • Deliver technical sales-oriented presentations to technical staff at customers and prospects • Work with Harmonic partners to train and understand technical key advantages of Harmonic’s Cloud Native solution • Position Harmonic as the industry thought leader. • Work closely with Sales, and Product leaders to ensure that coverage and activity matches the business need. • Assist with technical responses for RFx’s. • Use of Harmonic’s standardized applications (e.g. SalesForce, JIRA, Confluence) to optimize the execution of the position deliverables.

🎯 Requirements

• BS /BA • A minimum of 10 years of work-related skill, knowledge, or experience is required within the market sectors and accounts targeted. • Experience in the Cable MSO industry • Understanding and experience with data networking infrastructures, converged interconnect networks, and the associated technologies: DOCSIS, Routing/Switching, L2/L3, TCP/IP, LAN/WAN, Routing Protocols (BGP/ISIS/OSPF, etc.), MPLS, LDP, VPN, Multicast, cloud technologies, DHCP, Network Troubleshooting • Deep knowledge of common toolsets for configuration, management, and monitoring of OLT’s including but not limited to CLI, SNMP, NETCONF, RESTCONF, Telemetry, Kafka • In depth knowledge of CIN networking and DOCSIS standard. • Experience with Linux, k8s, docker • Strong customer facing and relationship management skills with appropriate negotiation and influencing skills. • Ability to develop creative technical sales positioning and solution selling methods to suit demanding sales situations. • Use of Harmonic’s standardized applications (e.g. SalesForce) to optimize the execution of the position deliverables. • Ability to build relationships with all functions and areas of the company both within region and globally as well as a track record of respected and trusted relationships with customers in the industry. • Experience in AI and AI applications. • Excellent technical writing and speaking skills.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development opportunities