Sales Engineering Manager

🕒 May 21

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Genetec

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1997

🔐 Security

🏢 Enterprise

☁️ SaaS

Security • Enterprise • SaaS

Genetec is a company specializing in physical security solutions that help secure people and places in a constantly changing environment. They offer a comprehensive suite of products, including cloud-based Security Center SaaS and an on-premises Security Center platform, both of which unify physical security systems, sensors, and data. Genetec is highly regarded within the industry, ranking high in global video management and access control rankings. They focus on enterprise-grade security solutions, ensuring the integration of cybersecurity and data protection throughout their offerings, and are noted for innovating and adapting their solutions to meet future business needs. With a keen eye on trends such as hybrid cloud adoption, Genetec is positioned as a thought leader in the physical security sector.

📋 Description

• Lead and scale a national Sales Engineering organization • Build a high-performing team through regional leaders and direct contributor talent • Drive enterprise deal strategy, resource optimization, enablement programs, and cross-functional partnership with Sales, Product, Support, and Marketing to accelerate revenue growth and customer success • Recruit, develop, and retain a three-tier organization: regional SE managers and individual contributors • Coach regional leaders on team building, performance management, capacity planning, and career development • Foster a culture of learning, collaboration, and inclusion across geographically distributed teams • Design and implement scalable onboarding, skills development, and certification programs • Provide strategic guidance on enterprise and complex deals; engage directly with key accounts as needed • Set standards for discovery frameworks, technical qualification, demo excellence, POC methodology, and proposal quality • Review critical pursuits and coaching opportunities with regional leads; ensure consistent execution nationally • Partner with Sales leadership on territory design, coverage models, quota strategies, and SE-to-AE ratios • Build and optimize processes for resource allocation, demo environment management, and technical asset development • Own the demo system roadmap and prioritization in partnership with DemoOps and Product • Establish KPIs and dashboards to track team performance, pipeline health, win rates, and POC outcomes • Drive CRM hygiene and data quality standards to enable accurate forecasting and reporting • Serve as the voice of the field to Product; champion feedback loops and influence roadmap priorities • Collaborate with Marketing on thought leadership, competitive positioning, partner enablement, and content strategy • Align with Support on escalation protocols and post-sales technical handoffs • Represent Sales Engineering in executive forums and strategic planning sessions

🎯 Requirements

• 10-12+ years in presales/sales engineering with 4-6+ years in leadership roles managing managers and teams • Be able to travel 50% of the time • Proven ability to scale organizations, develop leadership talent, and drive measurable improvements in win rates and team performance • Strong executive presence and influence across Sales, Product, Marketing, and Support organizations • Operational discipline: experience building processes, defining metrics, and leading continuous improvement initiatives • Demonstrated success in building diverse, inclusive teams and fostering remote-first collaboration

🏖️ Benefits

• Attractive compensation package • Training Tuition Reimbursement Program • Work-life balance with a flexible working schedule