Patient Services Associate

🔥 1 hour ago

🇮🇳 India – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

✨ Associate

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Logo of Harris Computer

Harris Computer

10,000+ employees

Founded 1993

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Harris Computer is a company that provides mission-critical software solutions across various industries, including the public sector, healthcare, utilities, and private sector verticals. They focus on acquiring businesses with growth potential, managing them effectively, and building them for future success. Harris Computer serves over 100,000 customers with a global presence in North America, Europe, Asia, and Australia, employing over 12,000 people. Their mission is to empower customers to deliver on their goals by offering tailored software and services.

📋 Description

• Resolve patient and provider billing inquiries related to services provided • Audit patient balances and escalate accounts requiring adjustment • Update patient demographic and insurance information • Rebill claims when reviewing collection accounts • Generate and print patient statements and monitor the printing process • Process payments in client payment portals • Review bad-address and return-mail reports and update demographic information • Review collection reports and generate collection progression letters • Prepare accounts for collection agency distribution • Cross-train on team tasks to provide backup and continuity • Safeguard protected health information in accordance with HIPAA • Support department and company goals and policies • Maintain reliable attendance and punctuality • Escalate issues to the Patient Services Manager or Director • Perform other related duties as assigned

🎯 Requirements

• The qualifications are divided into Minimum Qualifications (must have), Additional Qualifications (nice to have), and soft skills (competencies) needed for the role; specific qualifications are not provided in the excerpt.

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