Systems Engineer

🔥 2 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Harris Computer

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1993

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Harris Computer is a company that provides mission-critical software solutions across various industries, including the public sector, healthcare, utilities, and private sector verticals. They focus on acquiring businesses with growth potential, managing them effectively, and building them for future success. Harris Computer serves over 100,000 customers with a global presence in North America, Europe, Asia, and Australia, employing over 12,000 people. Their mission is to empower customers to deliver on their goals by offering tailored software and services.

📋 Description

• Submit and manage ISP orders for new circuit installations, upgrades, disconnects, relocations, and service changes • Coordinate with clients, ISPs, carriers, site contacts, and internal network teams throughout the order lifecycle • Track order milestones, installation schedules, provisioning, testing, and service activation • Follow up on delays and blockers • Open, monitor, and escalate provider tickets for outages, degradation, packet loss, latency, and other circuit issues • Troubleshoot connectivity issues and coordinate circuit testing, turn-up, failover validation, and restoration with network engineers • Support network incident response by gathering circuit and device information, assessing service impact, and communicating updates • Maintain accurate records of circuit IDs, bandwidth, provider details, site information, order status, ticket history, and escalation contacts • Prepare status reports and communicate risks, delays, outages, and resolution progress • Follow operational procedures, change controls, SLAs, and client communication requirements

🎯 Requirements

• Hands-on experience in a network operations or engineering role supporting enterprise networks • Working knowledge of TCP/IP, IPv4 addressing, subnetting, VLANs, routing, DNS, DHCP, and default gateways • Familiarity with BGP and OSPF, including gathering information for troubleshooting and escalation • Experience troubleshooting WAN and internet connectivity issues, including latency, packet loss, jitter, bandwidth, and route reachability • Familiarity with routers, switches, firewalls, and SD-WAN appliances • Ability to use ping, traceroute/tracert, and nslookup • Experience reviewing interface status, error counters, logs, routing information, and circuit handoff details • Understanding of Dedicated Internet Access (DIA), broadband, Ethernet, MPLS, and SD-WAN underlay circuits • Ability to distinguish provider-side, access-circuit, and customer network issues and engage appropriate support teams • Experience in telecom, ISP, carrier, or network operations • Experience with ISP portals, ticketing systems, order-management tools, and spreadsheets • Ability to support U.S. business hours and participate in an on-call or after-hours rotation if required