Business Development Representative

🕒 May 7

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Harte Hanks

1001 - 5000 employees

🤝 B2B

🛍️ eCommerce

🏢 Enterprise

💰 $25M Post IPO debt on 2022-01

B2B • eCommerce • Enterprise

Harte Hanks is a global customer experience and marketing services company that provides data services (data cleansing, enrichment, acquisition), integrated marketing (account-based, content, search, paid social, B2C email), outsourced sales and inside-sales optimization, customer care outsourcing and help center technology, plus fulfillment and logistics. The firm combines data-driven and technology-enabled operations to manage end-to-end customer journeys and drive growth for clients across industries such as CPG, e-commerce, financial services, healthcare and technology.

📋 Description

• Talk to a wide variety of new business contacts - including Owners, Property Managers, and Managers • Cold call and prospect for leads to companies that could benefit from the new offer • Maintain email and phone conversations with warm prospects to determine the driving factor in the purchase or sign-up decision • Become a product/offer expert and learn strategies to communicate product/offer value • Continually increase product knowledge by working closely with the Operations Supervisor • Clearly communicate business decision drivers, costs, and benefits to showcase the product/offer as a strategic advantage

🎯 Requirements

• One to three years of B2B experience in inside sales, telemarketing, or customer-centric role • Bachelor’s degree from an accredited institution is preferred • Experience working with Salesforce.com CRM and SalesLoft is preferable • Tech Sales experience required • Superior customer service, cold calling, and data entry skills • Strong over-the-phone communication and online presentation skills • Advocate for customers and prospects by building rapport to identify their key needs and determine possible solution-sets • Desire to think creatively and use problem-solving skills to assure customer satisfaction • Ability to multi-task, pay attention to detail, and prioritize in a fast-paced environment • Intermediate to advanced experience navigating multiple windows to provide accurate information to end users (multiple screens recommended but not required) • Flexible attitude and demonstrated ability to hit targets and exceed expectations • High school diploma or equivalent, College degree preferred

🏖️ Benefits

• Group Health and Wellness (Medical, Dental, and Vision) • 100% Remote Work • Health Savings Account (HSA) • Educational Assistance • Voluntary plans, including critical illness, accident, and hospitalization • 401k plan with Company Match and Roth contributions | Immediate vesting • Pet Insurance, free legal services, employee discount programs, and more…

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