Trade Compliance Specialist

🔥 59 minutes ago

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Healf

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

🧘 Wellness

🏥 Healthcare

💰 Series unknown on 2025-07

eCommerce • Wellness • Healthcare

Healf is an online UK-based wellbeing retailer and content platform that curates and sells vitamins, supplements, healthy snacks, hydration products, and wellness tools across four pillars: Eat, Move, Mind, Sleep. They operate a curated marketplace approach — using a global buying team, experts for validation (dieticians, trainers, psychologists, sleep experts), community testing, and AI trend analysis (Healf Curation Process™) — to select high-quality, often hard-to-find wellbeing brands (including US brands like Thorne, Fatty15, LMNT, Blueprint). Healf offers e-commerce features such as subscriptions, free UK delivery over £50, next-day UK delivery, 365-day returns, and customer reviews, plus editorial content (Healf Source Journals) and quizzes. The company focuses on curated product selection, expert validation, and community trust to empower personal wellbeing.

📋 Description

• Assess new and existing SKUs to determine their POAO risk category under UK and EU import regulations, and identify the corresponding documentation and border control requirements • Manage Export Health Certificate (EHC) acquisition across our US brand portfolio — coordinating with suppliers, customs agents and UK/EU authorities • Proactively contact international suppliers to obtain and maintain facility registrations and all required import documentation, chasing outstanding items through to completion • Identify documentation requirements for POAO shipments and communicate these clearly to our UK & EU customs brokers, ensuring timely action • Monitor UK & EU regulatory requirements and flag any changes that affect import eligibility or documentation • Review new and existing SKUs to determine whether organic certification is required based on product composition, labelling claims, and current UK/EU organic import regulations • Obtain and maintain organic certification documentation from all suppliers in line with current UK and EU organic import regulations • Coordinate certificate of inspection (CoI) requirements for organic imports and liaise with approved control bodies • Proactively identify gaps in organic certification coverage across the SKU portfolio and chase suppliers to close them • Own and maintain Healf's trade compliance tracker end-to-end — covering EHC status, POAO risk classifications, facility registrations, organic certification status, expiry dates, and renewal timelines • Ensure records are kept audit-ready and that upcoming renewals or expirations are flagged well in advance • Assist with commodity code classification research for new products, supporting the Trade Compliance Manager

🎯 Requirements

• Solid hands-on experience in UK and/or EU customs or trade compliance (commodity classification, import documentation, broker liaison) • Coachable and eager to learn all areas of trade compliance • Strong attention to detail, and able to manage multiple documentation workflows at once • Proactive, positive attitude with genuine ownership of their work • Confident communicating directly with suppliers and external authorities in writing • Able to interpret regulatory requirements and apply them to specific products and SKUs • Comfortable working independently and remotely, with regular structured check-ins • Excellent written English • Familiarity with POAO import regulations, EHC processes, or food/supplement importing • Experience with organic certification requirements (UK/EU) • Background in food, supplements, or animal-derived product imports • Familiarity with systems such as VEHCS, TRACES, or HMRC import tools • Experience with US suppliers or USDA/APHIS documentation

🏖️ Benefits

• Competitive and meaningful compensation package for the right person • Everything we have, invested in your growth, your wellbeing, and the defining skills of the next decade