Senior Manager, Revenue Operations

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Hello Heart

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

🧘 Wellness

⚕️ Healthcare Insurance

Wellness • Healthcare Insurance

Hello Heart is a healthcare technology company offering a mobile app to help individuals track and improve their heart health. The app provides real-time tips, allows users to track their blood pressure, and offers personalized insights to help users manage their heart health more effectively. Hello Heart also partners with businesses, health plans, and labor unions to provide these tools to their employees and members, demonstrating a significant impact on heart health outcomes through personalized and data-driven approaches. Privacy and security of health data are prioritized, ensuring members' health information is protected.

📋 Description

• Design and maintain GTM reporting dashboards and KPI frameworks in Salesforce to provide actionable performance insights. • Use AI to transform manual workflows and synthesize high volumes of disparate data at scale. • Serve as the primary operational partner to CS and Sales leadership for process design, documentation & management. • Translate business requirements into technical specifications for Salesforce development, acting as the bridge between GTM teams and developers - protecting developers from scope creep and ambiguity, and protecting business stakeholders from solutions that miss the point. • Collaborate with GTM Enablement on change management, including training, documentation, and adoption tracking. • Manage cross-tool reporting fluency between Salesforce and connected platforms like Gong, Salesloft, and Highspot.

🎯 Requirements

• 7+ years of experience in Revenue Operations, Sales Operations, or GTM Operations — ideally in B2B or B2B2C. SaaS • Experience supporting both a Sales and Customer Success function is required. • Deep Salesforce expertise is required. You must be able to architect reporting structures, write developer-ready requirements, and have an informed view on data modeling. Salesforce Admin certification is a plus. • Advanced AI skills with extensive experience building agents that integrate into your daily workflow • Demonstrated track record of translating GTM business needs into precise technical requirements for development teams. • Fluency across the modern GTM tech stack: Gong, Salesloft, Highspot, Asana, and similar. Reporting and analytics fluency across these platforms is essential. • Strong analytical skills with the ability to build, interpret, and communicate performance data to executive audiences. • Proven ability to partner cross-functionally with Sales, CS, Finance, & Data • Ability to travel up to 10% annually as needed.