Senior Revenue Operations Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $110k - $140k / year

⏰ Full Time

🟠 Senior

💹 Revenue Operations

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Signify

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2000

Signify - An Accumuli Company

📋 Description

• Own CS operations end to end: account health monitoring and alerting, renewal and expansion workflows, lifecycle process design, and book-of-business management and hygiene • Own SD&D operational infrastructure in Salesforce: implementation tracking, milestone forecasting, onboarding risk signal detection, and Sales-to-post-sales handoff workflows • Build and maintain the analytics and reporting infrastructure CS and SD&D leadership rely on, including notification and signal delivery systems • Serve as system administrator for CS and SD&D: flows, validation rules, permission sets, assignment rules, and custom configurations following RevOps governance best practices • Convert manual reporting, data cleanup, and recurring administrative work into automated, repeatable processes • Partner with CS and SD&D leadership to identify operational gaps, scope improvements, and drive them to completion • Manage RevOps projects and serve as the primary RevOps contact for CS and SD&D, with proactive stakeholder communication throughout

🎯 Requirements

• A proactive, self-directed operating style: you find operational gaps and drive improvements before they’re assigned to you, and you can articulate how each improvement connects to business outcomes • Strong stakeholder management and communication: ability to partner with senior leaders across multiple organizations simultaneously, navigate cross-functional process redesign without formal authority, and present work confidently to leadership and company-wide audiences • Proven ability to convert manual, recurring work into automated, scalable solutions • Salesforce admin proficiency: flows (record-triggered, scheduled, and autolaunched), validation rules, permission sets, and custom objects following governance best practices • Background in Revenue Operations, CS Operations, or Post-Sales Operations, with exposure to both customer success and implementation or technical teams • Strong CS and post-sales domain knowledge: health scoring methodologies, renewal and expansion motions, churn analysis, onboarding workflows, and the KPIs post-sales teams are measured against • Familiarity with ecommerce, fraud prevention, fintech, or adjacent industries; understanding of chargebacks, GMV, authorization rates, and dispute management is a real advantage • Experience using AI tools (Claude, Gemini, or similar) for workflow automation, data analysis, or operational decision support; hands-on experience with enterprise platforms like Agentforce, Slack AI, or Salesforce-Slack integrations • Experience with LeanData or similar account assignment and routing tools, and/or CPQ processes and tooling • Working familiarity with Outreach, Looker, and Jira • Formal Salesforce certification (Administrator, Advanced Administrator, or similar).

🏖️ Benefits

• Discretionary Time Off Policy (Unlimited!) • 401K Match • Stock Options • Annual Performance Bonus or Commissions • Paid Parental Leave (12 weeks) • On-Demand Therapy for all employees & their dependents • Dedicated learning budget through Learnerbly • Health Insurance • Dental Insurance • Vision Insurance • Flexible Spending Account (FSA) • Short Term and Long Term Disability Insurance • Life Insurance • Company Social Events • Signifyd Swag