Marketing Operations Manager

🕒 May 2

🗽 New York – Remote

🗽 New York – Remote

💵 $97k - $115k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Marketing Operations

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Mongoose

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

📚 Education

🤖 Artificial Intelligence

☁️ SaaS

Education • Artificial Intelligence • SaaS

Mongoose is a Conversation Intelligence Platform designed specifically for higher education, enabling institutions to enhance enrollment, student success, and alumni engagement through empathetic and AI-powered communication. It provides tools for real-time, two-way conversations via text, chat, and WhatsApp, transforming how colleges and universities interact with students and alumni. By leveraging data-driven insights, Mongoose helps institutions improve engagement, retention, and fundraising outcomes while maintaining compliance and ensuring secure communication.

📋 Description

• Own the Marketing Engine — and Make It Smarter: Be the keeper of our MarTech stack, including HubSpot, and the force that evolves it. • Run the Operational Rhythm: Own the cadence that keeps marketing moving — lead routing, scoring, lifecycle nurtures, and campaign execution. • Drive Lifecycle & Funnel Performance: Think beyond the campaign. Own the full prospect-to-customer journey. • Turn Data Into Direction: Build dashboards and reporting that tell a clear story about marketing's impact on revenue. • Be a Force Multiplier: Model what AI-augmented marketing looks like in practice. • Own Events & Key Programs: Run the operational backbone of webinars, conferences, and customer programs. • Manage Vendors & the Stack: Own MarTech budget, vendor relationships, and renewals. • Keep It Clean & Compliant: Be the guardian of marketing data integrity.

🎯 Requirements

• 4–7 years in Marketing Operations or a related B2B SaaS role, ideally in EdTech. • Hands-on experience managing a MarTech stack — HubSpot (required), plus ABM and analytics tools. • A track record of implementing automation and process optimization that actually sticks. • Familiar with LLMs, automation platforms, and AI-powered analytics. • Experience designing workflows that connect data, tools, and teams. • Strong analytical chops with the ability to translate numbers into narratives that drive decisions. • Experience aligning marketing and sales through cross-functional initiatives. • Excellent project management and organizational skills. • Solid understanding of data privacy, compliance, and governance.

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage • 401K with company match: 100% of the 1st 3% and 50% of the next 2% • Flexible PTO • Competitive Leave Policies • 13 paid holidays, including a week off between Christmas and New Year’s