
1 - 10 employees
🏥 Healthcare
🍽️ Food & Beverage
🎯 Recruiter
Healthcare • Food & Beverage • Recruitment
Meal Helper Heroes is a B2B service that sources, trains, and delivers elite offshore virtual assistants specialized in home care operations for home care agencies and franchisees. They provide recruiters, schedulers, on-call staff, finance and billing support, administrative assistants, and hybrid roles—offering HIPAA-compliant, flexible plans with no long-term contracts and specialized training through their Virtual Assistant Home Care Academy. The company emphasizes cost savings, higher retention, and scalable, home care–specific talent primarily sourced and managed from the Philippines and South America to help agencies run leaner and focus on client care.
🔥 0 minutes ago
Where this job comes from
Posted on Meal Helper Heroes's careers page, not through a job board
First seen by Remote Rocketship 0 minutes ago

1 - 10 employees
🏥 Healthcare
🍽️ Food & Beverage
🎯 Recruiter
Healthcare • Food & Beverage • Recruitment
Meal Helper Heroes is a B2B service that sources, trains, and delivers elite offshore virtual assistants specialized in home care operations for home care agencies and franchisees. They provide recruiters, schedulers, on-call staff, finance and billing support, administrative assistants, and hybrid roles—offering HIPAA-compliant, flexible plans with no long-term contracts and specialized training through their Virtual Assistant Home Care Academy. The company emphasizes cost savings, higher retention, and scalable, home care–specific talent primarily sourced and managed from the Philippines and South America to help agencies run leaner and focus on client care.
• Answer campaign inquiries promptly and professionally • Gather basic information about families’ care needs • Identify the appropriate Qualicare franchise location for each inquiry • Contact leads submitted through campaign forms, including Facebook, during coverage hours • Follow the agreed contact cadence using calls and approved text or email channels • Adapt outreach to each prospect’s communication preferences • Schedule assessments in participating agencies’ approved calendars • Coordinate with agency owners when direct booking is not possible or requires approval • Record every contact attempt, conversation, next step, and appointment in the CRM • Keep lead status and campaign source accurate and up to date • Provide agency owners with clear notes about family needs before assessments • Follow up on leads requiring an owner’s attention • Support related campaign tasks
• Sales experience, ideally in phone-based outreach, lead follow-up, or appointment setting • Excellent spoken and written English with clear, professional phone communication • Comfortable navigating a CRM and keeping thorough, accurate documentation • Availability to work within the Monday – Sunday, 9:00 AM – 9:00 PM coverage window • Experience handling U.S. home care, senior care, or healthcare inquiries preferred • Previous remote support experience for a U.S.-based organization preferred • Empathy and patience when handling home care inquiries • Ability to build trust quickly with families • Ability to ask thoughtful questions to understand care needs • Ability to guide conversations toward booked assessments without being pushy • Consistent follow-through and organized, timely CRM documentation • Comfortable with business software and quick to learn new tools • Ability to work effectively without supervision and follow processes precisely • Dependable and punctual
• Competitive base pay • Growth opportunities and room to learn and advance • Fun and supportive team • Collaborative, compassionate team environment
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