
1001 - 5000 employees
Founded 2015
📦 Logistics
📣 Marketing
💼 Consulting
💰 Seed Round on 2016-01
Logistics • Marketing • Consulting
Helpware is a digitally enabled People as a Services Outsourcer dedicated to enhancing customer experiences for high-growth, market-disrupting, and technology companies. They specialize in providing a wide array of services such as digital customer experience, content control and verification, AI-driven customer service, back-office support, and data labeling. Helpware also assists in areas like digital marketing support, cybersecurity, and software development. Operating globally, they offer culturally aligned and scalable team solutions across multiple countries. Helpware aims to drive brand loyalty and efficiency for its clients by providing human task services integrated with technology solutions.
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1001 - 5000 employees
Founded 2015
📦 Logistics
📣 Marketing
💼 Consulting
💰 Seed Round on 2016-01
Logistics • Marketing • Consulting
Helpware is a digitally enabled People as a Services Outsourcer dedicated to enhancing customer experiences for high-growth, market-disrupting, and technology companies. They specialize in providing a wide array of services such as digital customer experience, content control and verification, AI-driven customer service, back-office support, and data labeling. Helpware also assists in areas like digital marketing support, cybersecurity, and software development. Operating globally, they offer culturally aligned and scalable team solutions across multiple countries. Helpware aims to drive brand loyalty and efficiency for its clients by providing human task services integrated with technology solutions.
• Design, develop, and maintain enterprise-level applications using the Microsoft .NET technology stack • Build and support distributed n-tier applications to deliver reliable and scalable business solutions • Develop clean, maintainable, and high-quality code following established coding standards and best practices • Design, develop, and optimize SQL Server databases, stored procedures, and database integrations • Create and maintain RESTful Web APIs and backend services • Write and execute unit tests to ensure software quality and reliability • Participate in architecture discussions, technical design, code reviews, and testing activities • Collaborate closely with Product Owners, QA Engineers, and other developers in an Agile Scrum environment • Contribute to user story refinement, sprint planning, and implementation of new features • Troubleshoot, debug, and resolve production issues while continuously improving system performance and scalability • Provide technical support and collaborate with internal stakeholders and customers when needed
• 3+ years of commercial experience with .NET development • Strong experience with C# and ASP.NET MVC • Hands-on experience with Entity Framework • Solid knowledge of Microsoft SQL Server, including database design, stored procedures, and query optimization • Experience developing RESTful Web APIs • Experience with HTML5, CSS, JavaScript • Experience using Azure DevOps (Boards, Repositories, Pipelines) • Familiarity with Microsoft Azure cloud services • Experience with Visual Studio • Understanding of Agile/Scrum software development methodologies • Strong analytical, problem-solving, and communication skills • Ability to work independently while collaborating effectively within a cross-functional team • Bachelor's degree in Computer Science, Information Systems, or a related field • English level — Upper-Intermediate or higher • Nice to have: Experience developing AI Agents or Robotic Process Automation (RPA) solutions • Nice to have: Understanding of concurrent programming and scalable application design • Nice to have: Experience contributing to software architecture and technical design
• Opportunity to work on enterprise-grade software products in the insurance domain • Long-term project with stable workload • Collaborative Agile development environment • Opportunity to work with modern Microsoft technologies and Azure cloud solutions • Professional growth and learning opportunities • Competitive compensation • Supportive and collaborative team culture
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