Helpware
1001 - 5000 employees
Founded 2015
📦 Logistics
📣 Marketing
💼 Consulting
💰 Seed Round on 2016-01
Logistics • Marketing • Consulting
Helpware is a digitally enabled People as a Services Outsourcer dedicated to enhancing customer experiences for high-growth, market-disrupting, and technology companies. They specialize in providing a wide array of services such as digital customer experience, content control and verification, AI-driven customer service, back-office support, and data labeling. Helpware also assists in areas like digital marketing support, cybersecurity, and software development. Operating globally, they offer culturally aligned and scalable team solutions across multiple countries. Helpware aims to drive brand loyalty and efficiency for its clients by providing human task services integrated with technology solutions.
Proposal Coordinator
🔥 3 minutes ago
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Helpware
1001 - 5000 employees
Founded 2015
📦 Logistics
📣 Marketing
💼 Consulting
💰 Seed Round on 2016-01
Logistics • Marketing • Consulting
Helpware is a digitally enabled People as a Services Outsourcer dedicated to enhancing customer experiences for high-growth, market-disrupting, and technology companies. They specialize in providing a wide array of services such as digital customer experience, content control and verification, AI-driven customer service, back-office support, and data labeling. Helpware also assists in areas like digital marketing support, cybersecurity, and software development. Operating globally, they offer culturally aligned and scalable team solutions across multiple countries. Helpware aims to drive brand loyalty and efficiency for its clients by providing human task services integrated with technology solutions.
📋 Description
• Lead end-to-end responses on RFPs, RFIs, RFQs, security questionnaires, vendor risk assessments, and unsolicited proposals • Translate Helpware's capabilities across four divisions into client-specific value propositions • Coordinate sales, operations, pricing, legal, security, and HR input to assemble compliant, on-brand responses • Maintain and improve the proposal content library, boilerplate, and response templates • Partner with marketing and enablement on case studies, capability statements, and one-pagers • Support conversion of qualified opportunities into signed contracts through competitive bid responses
🎯 Requirements
• 1 to 2 years of experience in proposal writing, bid management, sales enablement, or B2B content development • BPO, SaaS, or professional services background strongly preferred • Native or near-native English written fluency • Portfolio of written work required at interview stage • Experience responding to enterprise procurement processes, including RFP, RFI, and security or vendor risk questionnaires • Track record of meeting tight deadlines on complex, cross-functional deliverables • Ability to manage multiple concurrent pursuits in fast-paced, deadline-driven environments • Strong commercial judgment and ability to interpret buyer requirements • Bachelor's degree in business, marketing, communications, or a related discipline preferred but not required • Equivalent practical experience considered • Advanced proficiency in Microsoft Word, PowerPoint, and Excel, including pivot tables, lookups, and basic financial modeling • Hands-on experience with HubSpot strongly preferred; Salesforce experience acceptable • Familiarity with Notion, Confluence, SharePoint, or Google Drive for structured content libraries • PDF editing, version control, template design, and brand consistency • Experience working with US-based or global enterprise buyers preferred • Exposure to SOC 2, ISO 27001, GDPR, or HIPAA preferred
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