Customer Success Associate I, Medical

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🔥 5 minutes ago

🇺🇸 United States – Remote

💵 $48.3k - $75.5k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

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Henry Schein

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1932

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🤝 B2B

Healthcare Insurance • Pharmaceuticals • B2B

Henry Schein is a global company dedicated to servicing a range of medical and dental providers. It offers a comprehensive portfolio of products and solutions, including practice management software, large equipment, and technology services. Founded in 1932, Henry Schein has established itself as a leader in healthcare products and services, with a commitment to improving health and increasing access to care through strategic growth and innovation across its global operations.

📋 Description

• Acts as the customer’s trusted advisor for managing accounts 500+ and are more than $500k in annual spend • Provides a voice, support, guidance, and knowledge resource for NASA (North American Strategic Accounts) • Collaborates with various internal teams and strategic account managers • Onboards new customers and provides ongoing training and support • Advocates for solutions, product enhancements, and other actions to meet the needs of the customer • Prepares product quotes and distributes to customers

🎯 Requirements

• Typically 1 to 3 years of customer service or related experience • Exceptional interpersonal, communication, and customer service skills • Experience in handling multiple projects simultaneously • Proficiency in Windows, Outlook, Excel, Word, CRM tools • Strong organizational skills with high attention to detail • Dental or Medical knowledge beneficial

🏖️ Benefits

• Medical, Dental, and Vision Coverage • 401K Plan with Company Match • PTO • Paid Parental Leave • Income Protection • Work Life Assistance Program • Flexible Spending Accounts • Educational Benefits • Worldwide Scholarship Program • Volunteer Opportunities