Employee Benefits Account Manager – Growth & Gaps Team

🕒 May 1

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Higginbotham

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1948

🤝 B2B

👥 HR Tech

💰 $20.7M Series unknown on 2015-01

B2B • Financial • HR Tech

Higginbotham is a private, employee-owned insurance brokerage and advisory firm that provides comprehensive insurance, employee benefits, HR and financial services to businesses and individuals. The company offers commercial and specialty industry insurance, risk management and claims advocacy, employee benefits and retirement plan administration, HR outsourcing and technology, and personal insurance solutions. Higginbotham emphasizes personalized service, community engagement, and long‑term partnerships, delivering tailored plans, consulting, and ongoing support to help clients manage risk and financial planning.

📋 Description

• Maintains a professional relationship with clients through exceptional customer service • Acts as the primary contact between client, prospect, agency, and producer • Handles or refers all service requests • Initiates and handles marketing of accounts beginning 120 days before the renewal date • Gathers necessary information regarding new/existing accounts and submits to carriers for proposals • Reviews proposals for accuracy and generates presentations • Calculates premium and payroll deductions • Generates open enrollment material • Conducts open enrollment presentations • Processes necessary paperwork for submission to carrier • Directs smooth transitions from one carrier to another • Updates accounts to maintain files on the agency management system • Ensures client accounts are compliant • Develops and maintains positive relationships with insurance carriers

🎯 Requirements

• 5 years of employee benefits and account management experience in the insurance field required • Strong understanding of current employee benefits, regulations, and industry standards • Experience with Affordable Care Act (ACA) and Employment Retirement Income Security Act (ERISA) preferred • Experience with fully-insured financial arrangements and alternate-funding methods preferred • Active Life & Health License required • Industry-related designations preferred • Proficient with Microsoft Excel, Word, PowerPoint, and Outlook • Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable

🏖️ Benefits

• medical • dental • vision • prescription drug coverage • 401K • equity prescription incentive plan • multiple supplemental benefits for physical, emotional, and financial wellbeing • Company paid holidays • plus PTO • Employee Wellness Program