Senior Revenue Operations Manager

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🔥 17 hours ago

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HighlightTA

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2024

👥 HR Tech

🎯 Recruiter

☁️ SaaS

HR Tech • Recruitment • SaaS

HighlightTA is your on-demand talent team that simplifies hiring by embedding talent partners directly into your organization. They offer solutions for project management, recruitment functions, and operational projects, tailoring their approach to fit the unique needs of each business. With a data-driven strategy, HighlightTA ensures quick access to top-tier talent while allowing flexibility in scaling team engagement.

📋 Description

• Own the global business administration, configuration, governance, and continuous improvement of HubSpot. • Develop and maintain CRM standards, workflows, automations, reporting, and user permissions. • Partner with Sales, Marketing, Customer Success, and Operations to continually evolve HubSpot to support the entire customer lifecycle, including prospecting, onboarding, lifecycle, renewals, expansions, and customer success. • Actively drive and monitor user adoption through training, documentation, and best practices. • Monitor company record and deal hygiene, pipeline quality, stage progression, forecasting accuracy, and data integrity. • Identify process improvements that simplify selling and account management while improving reporting accuracy and operational efficiency. • Enable relevant teams to adopt best practices that improve forecast reliability and business visibility. • Work closely with Finance to produce accurate pipeline reporting, bookings metrics, forecasting, and executive dashboards. • Develop and maintain KPI reporting for Sales, Customer Success, Executive Leadership, and the Board. • Provide data-driven insights that support strategic planning, revenue forecasting, operational improvements, and business performance reviews. • Calculate quarterly sales commissions in accordance with approved compensation plans. • Validate bookings, resolve discrepancies, and maintain commission reporting.

🎯 Requirements

• College or university degree or equivalent work experience. • 5+ years of hands-on experience in Revenue Operations or CRM Administration, with a focus on system administration and operational execution rather than purely analytical or strategy roles. • Advanced experience administering HubSpot CRM. • Experience partnering with Sales and Finance on forecasting, reporting, and operational processes. • Experience calculating and administering sales compensation, including validating bookings, resolving discrepancies, and supporting compensation committee processes. • Strong analytical skills with experience building dashboards and executive reporting. • Demonstrated ability to influence and drive behavioral change within sales teams, bringing stakeholders along through collaboration rather than administrative pressure. • Demonstrated success improving CRM adoption, data quality, and operational processes. • HubSpot Administration experience.

🏖️ Benefits

• 32 days of paid time off per year • Company-paid benefits that start on day 1 • Remote-friendly and supportive flexible remote arrangements • Work-from-home allowance • Professional development budget • And a few more goodies!