
51 - 200 employees
💼 Consulting
🎯 Recruiter
👥 HR Tech
Consulting • Recruitment • HR Tech
Hireframe is a staffing company that specializes in providing nearshore and offshore talent to fill mission-critical roles for businesses. They offer on-demand recruitment services, focusing on roles such as Accounting & Finance, Operations & Customer Service, HR & Recruitment, Information Technology, and Sales & Marketing. Hireframe aims to save businesses time and money by staffing remote positions with skilled professionals from locations like Mexico and the Philippines. They offer a flexible recruitment model on a pay-per-hire basis and provide full-time dedicated team members as a service. Business leaders utilize Hireframe as a strategic partner in talent acquisition to meet growth targets and operational efficiency.
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51 - 200 employees
💼 Consulting
🎯 Recruiter
👥 HR Tech
Consulting • Recruitment • HR Tech
Hireframe is a staffing company that specializes in providing nearshore and offshore talent to fill mission-critical roles for businesses. They offer on-demand recruitment services, focusing on roles such as Accounting & Finance, Operations & Customer Service, HR & Recruitment, Information Technology, and Sales & Marketing. Hireframe aims to save businesses time and money by staffing remote positions with skilled professionals from locations like Mexico and the Philippines. They offer a flexible recruitment model on a pay-per-hire basis and provide full-time dedicated team members as a service. Business leaders utilize Hireframe as a strategic partner in talent acquisition to meet growth targets and operational efficiency.
• Own the end-to-end delivery process for new and existing customer accounts, from project scoping through to live deployment • Proactively contact service users to gain informed consent, address concerns, and book installations • Manage sensitive conversations around capacity, guardianship, and digital inclusion • Coordinate installers and ensure each visit is appropriate for the service user • Recover and maintain SLA compliance across contracted accounts • Build trusted relationships with frontline staff, team leads, social workers, OTs, and local authority managers • Navigate cultural and organisational dynamics of health and social care, including resistance to technology adoption • Lead ongoing account health of key contracts, including the London local authority partnership • Conduct customer check-ins to understand blockers, gather feedback, and identify expansion opportunities • Represent the organization at CPD sessions, webinars, and sector events • Help sales, marketing, and product use correct sector terminology and content • Work with the CRO to scope new projects and provide delivery intelligence for commercial proposals • Contribute to the strategic design of the managed service model, including ARC partnerships, installer hiring, and team structure • Report referral volumes, consent rates, installation timelines, and SLA performance to the CEO and CRO • Feed customer insights into product development
• Meaningful experience in health and social care — as a practitioner, technologist, or project lead (not just an adjacent role) • Proven ability to build trust with frontline care staff, social workers, and local authority professionals • Experience managing complex, multi-stakeholder projects with sensitive human dimensions • Strong understanding of consent processes, including capacity and guardianship considerations • Comfortable in both strategic conversations and hands-on delivery — this role requires both • Resilient and adaptable — able to pivot when things don't go to plan • Specific experience with technology-enabled care (TEC), assistive technology, or remote monitoring is highly desirable • Background in or strong familiarity with domiciliary care or local authority commissioning is highly desirable • Experience presenting to professional audiences or delivering CPD/training is highly desirable • Familiarity with the challenges of digital inclusion for older adults and people living with dementia is highly desirable • Person-centred mindset • Commercial awareness • Natural communication skills and ability to adapt communication register • Willingness to perform tasks beyond formal job boundaries
• Permanent remote work flexibility • Paid Time Off • Health Maintenance Organization (HMO) coverage • Annual performance bonuses • Dedicated coaches offer an extra channel of support and skill-building • Opportunities for professional growth
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