Client Intake & Scheduling Coordinator – LATAM, Philippines

Job not on LinkedIn

🔥 0 minutes ago

🌐 Philippines, Colombia, +4 more countries – Remote

🇵🇭 Philippines – Remote 🇨🇴 Colombia – Remote 🇬🇹 Guatemala – Remote 🇭🇳 Honduras – Remote 🇸🇻 El Salvador – Remote 🇳🇮 Nicaragua – Remote

💵 $1.3k - $1.5k / month

⏰ Full Time

🟢 Junior

🟡 Mid-level

✨ Client Coordinator

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

HireHawk

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

HireHawk is a recruitment service that specializes in building fully vetted global teams for companies, significantly reducing hiring costs by up to 80%. They provide a comprehensive solution encompassing planning, sourcing, vetting, hiring, payroll management, and compliance, all designed to streamline the hiring process. HireHawk also focuses on optimizing the candidate experience with extensive screening, rapid sourcing, and competitive compensation packages, ensuring that every hire meets the specific needs of their clients.

📋 Description

• Create a strong first impression for prospective clients through prompt, professional, and welcoming phone and email communication. • Respond quickly to inbound calls, missed calls, messages, and new lead inquiries. • Schedule qualified prospective clients for consultations with the Managing Attorney and maintain an accurate, well-organized calendar. • Own follow-up on outstanding inquiries and communications. • Keep appointment, lead, and client information accurate and up to date across the firm's systems. • Coordinate communication between prospective clients, the Managing Attorney, and legal team members when assistance or escalation is required. • Recognize questions requiring legal guidance and route them appropriately without providing legal advice. • Manage multiple communication channels and competing priorities while maintaining a calm, professional client experience. • Identify unanswered messages, scheduling issues, and pending follow-ups proactively. • Support general administrative work during periods of lower call and lead volume.

🎯 Requirements

• 2+ years of experience in customer service, client intake, reception, appointment setting, administrative support, or another client-facing role. • Excellent spoken and written English with a confident, professional phone presence. • Hands-on experience answering inbound calls and promptly returning missed calls, messages, or inquiries. • Experience scheduling appointments and maintaining professional calendars with strong attention to detail. • Strong follow-up habits and the ability to manage multiple active inquiries without losing track of next steps. • Ability to work independently, remain highly responsive, and stay dependable during an agreed remote working schedule. • Reliable computer, high-speed internet connection, and a professional remote workspace. • Previous experience with a U.S. law firm, immigration practice, or professional services business. • Familiarity with CRM, appointment scheduling, calendar, and office productivity software. • Exposure to legal or immigration-related client intake processes. • Experience supporting a high-volume inbound lead or appointment-setting environment.

🏖️ Benefits

• Access to a $200K+ perk marketplace with discounts on 150+ global services. • Option to withdraw up to 50% of approved earnings before payday.