Demand Writer Support Specialist – LATAM

🕒 June 30

🇨🇴 Colombia – Remote

💵 $1.2k - $1.5k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Where this job comes from

Posted on HireHawk's careers page ↗HireHawk's careers page, not through a job board

First seen by Remote Rocketship June 30

Still open on HireHawk's site. Checked 2 days ago.

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Logo of HireHawk

HireHawk

11 - 50 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

HireHawk is a recruitment service that specializes in building fully vetted global teams for companies, significantly reducing hiring costs by up to 80%. They provide a comprehensive solution encompassing planning, sourcing, vetting, hiring, payroll management, and compliance, all designed to streamline the hiring process. HireHawk also focuses on optimizing the candidate experience with extensive screening, rapid sourcing, and competitive compensation packages, ensuring that every hire meets the specific needs of their clients.

📋 Description

• Independently review medical records, bills, and supporting documentation to ensure demand-ready accuracy • Verify billing and treatment timelines (dates, providers, gaps) and flag documentation issues before package assembly • Build and organize complete demand packages with properly labeled supporting exhibits • Identify missing records, bills, liens, or key documents and clearly communicate what’s needed to close the file • Navigate disorganized or incomplete case files to locate relevant documents quickly and confidently • Maintain consistent exhibit preparation and documentation standards suitable for attorney review • Support demand submission workflows using demand preparation software (EvenUp or similar) • Manage multiple active demands at once while meeting volume and deadline expectations • Track and update demand tasks and statuses inside the case management system to keep workflows moving • Contribute to process improvements that reduce rework and increase quality at scale

🎯 Requirements

• Plaintiff personal injury experience (hands-on, not academic) • Direct experience drafting PI demand letters/packages (not only assisting an attorney) • Strong independent medical record and bill review skills (able to spot gaps, inconsistencies, and missing items) • Experience preparing demand packages from record intake through final assembly • Experience working in a case management system (Filevine strongly preferred) • Comfort operating in a high-volume environment with large backlogs and shifting priorities • Strong written English skills for attorney-facing work • EvenUp experience (or similar demand platforms) • Familiarity with California PI workflows and demand expectations • Proven ability to maintain quality while drafting 15–30+ demands per month • Confidence working independently with minimal supervision • Experience creating repeatable checklists/templates to improve speed and consistency

🏖️ Benefits

• Access to a $200k+ perk marketplace with instant discounts on 150+ services • Access up to 50% of approved earnings before payday (no credit checks or fees)

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