E-commerce Operations Manager

Job not on LinkedIn

🕒 April 21

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

HireHawk

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤝 B2B

🎯 Recruiter

B2B • Recruitment • Human Resources

HireHawk is a recruitment service that specializes in building fully vetted global teams for companies, significantly reducing hiring costs by up to 80%. They provide a comprehensive solution encompassing planning, sourcing, vetting, hiring, payroll management, and compliance, all designed to streamline the hiring process. HireHawk also focuses on optimizing the candidate experience with extensive screening, rapid sourcing, and competitive compensation packages, ensuring that every hire meets the specific needs of their clients.

📋 Description

• Manage daily Shopify store operations end-to-end • Oversee the full order lifecycle: order intake → production → fulfillment → delivery • Coordinate with suppliers, production teams, and fulfillment partners • Manage customer operations, including issue resolution and communication • Lead and manage a small remote/offshore team • Implement and optimize operational processes and workflows • Ensure order accuracy, delivery timelines, and customer satisfaction • Support project management initiatives across operations and fulfillment • Collaborate with leadership to scale operations and improve efficiency

🎯 Requirements

• Hands-on Shopify operations experience (a must) • Experience in B2B e-commerce environments (bulk/custom orders) • Proven ability to manage fulfillment coordination and logistics • Experience managing customer operations and post-purchase workflows • Strong organizational and project management skills • Experience working in a $3M+ revenue e-commerce brand • Ability to operate as a generalist across operations • Experience managing remote or offshore teams • Strong problem-solving and process improvement mindset • Print-on-demand or custom product experience • Familiarity with tools such as: Klaviyo, Close CRM or similar e-commerce/CRM platforms • Experience scaling operations in growing brands

🏖️ Benefits

• Access to a $200k+ perk marketplace with instant discounts on 150+ services • Access up to 50% of approved earnings before payday (no credit checks or fees)