Customer Service Representative

🕒 December 9, 2025

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Remote Raven

11 - 50 employees

👥 HR Tech

🎯 Recruiter

🤝 B2B

HR Tech • Recruitment • B2B

Remote Raven is a company that connects businesses with highly qualified virtual assistants to fill various roles across multiple industries. They focus on providing professional, college-educated, and well-trained remote workers from the Philippines who can handle diverse tasks, including customer service, bookkeeping, digital marketing, HR, healthcare, and web development among others. Remote Raven ensures that these remote workers are fluent in English and hold relevant degrees or certifications. They offer a simple and affordable recruiting process without start-up fees, aiming to help companies streamline their staffing needs with reliable remote personnel.

📋 Description

• Provide status updates to clients regarding their roofing or repair projects. • Answer inbound calls promptly and professionally, addressing client inquiries or concerns. • Maintain detailed records of client communications and project updates. • Coordinate with project managers and office staff to ensure accurate client information. • Organize and update digital files, reports, and contact lists. • Support administrative tasks and follow up on open items as needed.

🎯 Requirements

• Strong verbal communication skills in English (clear and neutral accent required). • Friendly, professional, and customer-oriented attitude. • Previous customer service experience preferred (construction, repair, or service industry experience a plus). • Excellent organizational and multitasking abilities. • Basic computer proficiency (Microsoft Office, email, CRM systems). • Trainable, reliable, and able to work independently.

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