Remote Raven
11 - 50 employees
👥 HR Tech
🎯 Recruiter
🤝 B2B
HR Tech • Recruitment • B2B
Remote Raven is a company that connects businesses with highly qualified virtual assistants to fill various roles across multiple industries. They focus on providing professional, college-educated, and well-trained remote workers from the Philippines who can handle diverse tasks, including customer service, bookkeeping, digital marketing, HR, healthcare, and web development among others. Remote Raven ensures that these remote workers are fluent in English and hold relevant degrees or certifications. They offer a simple and affordable recruiting process without start-up fees, aiming to help companies streamline their staffing needs with reliable remote personnel.
Utility Delinquency Specialist, Collections
Job not on LinkedIn
🕒 April 8
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Remote Raven
11 - 50 employees
👥 HR Tech
🎯 Recruiter
🤝 B2B
HR Tech • Recruitment • B2B
Remote Raven is a company that connects businesses with highly qualified virtual assistants to fill various roles across multiple industries. They focus on providing professional, college-educated, and well-trained remote workers from the Philippines who can handle diverse tasks, including customer service, bookkeeping, digital marketing, HR, healthcare, and web development among others. Remote Raven ensures that these remote workers are fluent in English and hold relevant degrees or certifications. They offer a simple and affordable recruiting process without start-up fees, aiming to help companies streamline their staffing needs with reliable remote personnel.
📋 Description
• Ability to follow strict deadlines • Prepare collection reporting for portfolio of associations • Execute Delinquency Process in software system for assigned portfolio • Review of Delinquency Maintenance module in software system for credit & zero balance accounts • Prepare accounts for disconnection referral to third party partners • Correspond with third party providers regarding re-connection upon receipt of payments • Correspond with residents regarding account balances • Correspond with site teams regarding delinquent accounts • Maintain proper back-up and notation on accounts • Monitor accounts established on payment plans for assigned portfolio; re-establish connection if on approved payment plan • Other tasks/projects as outlined by department leader
🎯 Requirements
• Experience/knowledge of the collection processing highly preferred • High attention to detail and compliance-oriented mindset • Proficiency with web-based portals, dashboards, and Excel reporting • Ability to communicate clearly and professionally with homeowners • Strong organizational and follow-up skills • Ability to manage deadlines and multiple workflows simultaneously
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