Document Control Specialist

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🕒 May 26

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Logo of Hitachi

Hitachi

10,000+ employees

Founded 1910

🤖 Artificial Intelligence

⚡ Energy

🚗 Transport

Artificial Intelligence • Energy • Transport

Hitachi, Ltd. is a global company that operates in various sectors with a focus on social innovation. Hitachi provides advanced digital solutions, services, and technologies under its brand 'Lumada' to solve customers’ challenges and enhance societal value. The company is committed to sustainability and environmental, social, and governance (ESG) initiatives, aiming to improve quality of life through technologies that foster a sustainable society. Hitachi's products and solutions span digital systems, green energy, mobility, and connective industries, promoting digital transformation of business systems and social infrastructure. Founded in 1910, Hitachi's long-standing dedication to innovation and societal development makes it a leader in driving positive change worldwide.

📋 Description

• Supports and continuously improves the Quality Management System (QMS) by managing controlled documentation, supporting ISO 9001:2015 compliance, and participating in internal and external audits • Partners cross-functionally to ensure quality standards, drive process improvements, and support continuous improvement initiatives across the organization • Serve as the QMS documentation subject-matter expert (SME), providing guidance on documentation requirements, adequacy, and compliance status • Lead cross-functional teams of process owners, content experts, and functional SMEs through document harmonization efforts, including coordination of multiple change requests • Communicate document changes and administer employee notifications • Evaluate business processes to ensure compliance with quality requirements and evolving business needs; facilitate or participate in continuous improvement initiatives • Manage master project folder templates and support teams during project folder compliance audits • Assist with administration and ongoing maintenance of the organizational Knowledge Base database • Train management and employees on ISO 9001:2015 standards and QMS expectations • Prepare and conduct training for Internal Auditors, providing continuous guidance throughout the internal audit program • Support all aspects of the internal audit system, including planning, scheduling, execution, reporting, and follow-up corrective action • Participate in quality audits and lead audit teams when required • Identify areas of compliance and recognize opportunities for improvement • Assist with follow-up audits, observations for improvement (OFIs), and corrective action resolution • Support all phases of external audits, including certification and surveillance audits • Assist the Quality Manager with preparation for, participation in, and follow-up activities related to customer or registrar audits and site visits • Support Continuous Improvement (CI) initiatives, including administration of the CI intranet page and LeanDNA tools • Facilitate Lean tools and methodologies, such as process mapping and other visual management techniques.

🎯 Requirements

• Bachelor's Degree preferred, Associate's Degree required • 1-3 years of working experience in Document Control or related role building and maintaining QMS • Experience auditing to ISO 9001:2015 or similar standard • Can write accurate technical documents with clarity, concision, and consistency • Can produce documents that serve the needs of appropriate audiences, as well as edit documents created by others to ensure overall quality and professionalism • Can confidently communicate and collaborate through a variety of mediums with a variety of employees, ranging in function and personality • Can collect feedback from varying stakeholders and integrate and/or moderate ideas to produce quality documents and document management • Possesses the ability to identify and rectify inconsistencies, gaps, or other areas for improvement in all internal documents • Attention to detail must be executed regarding content, formatting, grammatical accuracy, and document deliverables • Ability to stay on task while ensuring a variety of activities can be completed within deadlines • Able to serve as a technical resource regarding document standards and functionality • Able to quickly learn technical terms well enough to write with and about them • Able to work through problems that do not have a clear answer.

🏖️ Benefits

• Competitive wages • Medical benefits starting your first day • Paid parental leave • Opportunity to work on customized, 1-of-1 automation projects • A collaborative, engineering-driven environment • Career growth and skill development opportunities • A role where craftsmanship and quality truly matter • Work with cutting edge and innovative technologies

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