
51 - 200 employees
Founded 2011
☁️ SaaS
🤝 B2B
🤖 Artificial Intelligence
💰 $22M Series B - Hiver on 2022-01
SaaS • B2B • Artificial Intelligence
Hiver is an AI-native, omnichannel customer service platform delivered as SaaS. It started with a Gmail-native helpdesk and now offers Hiver Omni, a dedicated omnichannel platform that unifies email, chat, Slack, voice, WhatsApp, and self-service portals into a single ticketing workspace. Hiver’s AI platform includes AI Agents, AI Copilot, AI Help Center, AI Insights and AI QA to triage tickets, draft replies, execute multi-step actions across CRMs/ERPs and other tools, and keep knowledge base content up to date. The product emphasizes collaboration (shared inboxes, Slack integration, internal notes), deep integrations (Salesforce, Shopify, NetSuite and 10,000+ connectors), and use cases across customer support, finance, ITSM and HR. The company positions itself as the agentic customer service platform built for complex support and is trusted by 10,000+ teams.
Selected: 🆕 Date Added.
🕒 August 26
Support Specialist delivering technical customer support for Hiver’s AI-driven customer service platform. Resolving customer issues across email, chat, and calls within a 24/7 support operation.
🇮🇳 India – Remote
💰 $22M Series B - Hiver on 2022-01
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 12%
🕒 August 24
Part-time finance operations associate supporting invoicing, payments, and vendor coordination at Hiver’s AI-driven customer service platform. Handling customer and Sales team finance queries during partial US hours.
🏄 California – Remote
💰 $22M Series B - Hiver on 2022-01
⏱ Part Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 12%
🕒 July 29
Support Specialist delivering technical support at Hiver via email and chat channels. Collaborating with a well-rated support team to resolve customers' inquiries.
🇮🇳 India – Remote
💰 $22M Series B - Hiver on 2022-01
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
👻 Ghost score 17%
🕒 July 27
Account Executive building and managing a sales pipeline across EMEA for Hiver's AI-driven customer service platform. Engaging in self-sourced prospecting and consultative sales strategy with cross-functional teams.
🇬🇧 United Kingdom – Remote
💰 $22M Series B - Hiver on 2022-01
⏰ Full Time
🟠 Senior
🧑💼 Account Executive
👻 Ghost score 18%