Sales Representative – Chat Commerce

🔥 2 minutes ago

🇪🇺 Europe – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

👻 Ghost score 10%

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Logo of Holafly

Holafly

501 - 1000 employees

Founded 2017

✈️ Travel

📡 Telecommunications

👥 B2C

💰 $112.9k Seed Round - Holafly on 2019-06

Travel • Telecommunications • B2C

Holafly is a travel connectivity provider that sells eSIMs and prepaid international SIM cards to travelers, enabling mobile data access across multiple countries without relying on traditional roaming plans. It operates primarily through an online storefront and targets consumers such as tourists and digital nomads who need short-term, flexible mobile data while abroad.

📋 Description

• Drive revenue growth by converting inbound live chat interactions into final sales. • Maximise customer value through strategic upselling, cross-selling, and tailored product recommendations. • Optimise the buying journey by handling objections and removing friction in real-time. • Maintain exceptional response times while managing multiple conversations simultaneously without sacrificing quality. • Deliver top-tier CSAT by providing accurate, friendly, and solution-oriented support. • Apply performance insights from coaching and KPIs to continuously boost operational efficiency.

🎯 Requirements

• Strong written communication skills with a knack for clarity, empathy, and professional persuasion. • Sales-oriented mindset focused on identifying customer needs and closing opportunities. • Multitasking capability to manage high-volume live chats efficiently in a fast-paced environment. • Goal-driven attitude comfortable working with monthly targets, performance metrics, and rapid changes. • Experience in e-commerce, live chat sales, customer support, or the travel industry is nice to have. • Familiarity with CRM platforms, chat tools, shortcuts, and discount workflows is nice to have. • Experience with subscription models or multi-language customer engagement is nice to have.

🏖️ Benefits

• Competitive performance incentives tied directly to your sales success and conversion goals. • Growth & development path through continuous coaching, training, and international exposure. • Healthy work-life balance within a supportive, diverse, and results-driven global team.

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