Pro Sales Manager

🕒 April 24

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Logo of The Home Depot

The Home Depot

10,000+ employees

Founded 1978

🛒 Retail

👥 B2C

💰 Debt Financing on 2007-07

Retail • B2C

The Home Depot is a leading home improvement retailer, offering a wide range of building materials, home improvement products, lawn and garden products, and related services. The company operates both physical stores and an online platform, providing comprehensive solutions for DIY enthusiasts, professional contractors, and homeowners. The Home Depot is committed to diversity, equity, and inclusion, providing employment opportunities and benefits to a diverse workforce. Additionally, the company places a high emphasis on customer service and associate engagement to maintain its position as a trusted leader in the home improvement industry.

📋 Description

• The Pro Sales Manager (PSM) is responsible for leading a team of Pro Account Representatives to drive outside sales and profitability growth through Managed Accounts for a market. • They will have direct accountability to manage portfolios of professional customers, build pipelines for targeted customers, and ensure leads are converted to incremental sales. • They will coach a sales team utilizing salesforce.com and customer visits to strengthen the sales performance and skillsets of their teams. • Drive compelling Pro performance in terms of growth, profitability and Pro customer satisfaction; Deliver consistent portfolio execution; Identify and implement best practices; Conduct weekly sales updates, monthly and quarterly business reviews • Provide direction and guidance to Outside Sales team on all aspects of regional professional sales; Drive and lead market-based change; Coaching and training of Pro Account Representatives by making customer visits and managing Salesforce.com • Understand the market competitive environment and develop strategies to win across all Pro customer segments and all Home Depot departments; Development of operating plan to drive Pro outside sales within respective market to achieve sales targets • Build strong relationships and deep understanding of the Pro Customer needs with a focus on fulfilling those needs

🎯 Requirements

• Must be eighteen years of age or older. • Must be legally permitted to work in the United States. • 3+ years of previous leadership experience • Working knowledge of Microsoft Office Suite • Demonstrated ability to collaborate and work effectively with cross-functional teams • Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers • 4 years account management/sales management experience • 4 plus years home improvement or home building industry experience • Successful professional growth in a high paced retail environment.

🏖️ Benefits

• Health insurance • 401(k) matching

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