Functional Recovery Support Case Manager

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🔥 7 minutes ago

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Logo of Homewood Health

Homewood Health

1001 - 5000 employees

🏥 Healthcare

🤝 B2B

🧘 Wellness

Healthcare • B2B • Wellness

<Homewood Health> is a Canadian provider of mental health and addiction services offering therapy, counselling, inpatient treatment, and workplace mental health solutions. With a 140-year history, it operates accredited treatment centres and virtual Therapy@Home programs, and delivers employee assistance programs (EFAP) and organizational support to improve resilience, reduce disability risk, and support recovery. Homewood focuses on evidence-based, personalized care for individuals, families, and employers across Canada.

📋 Description

• Manage a caseload of clients at the direction of a Clinical Lead, implementing and reviewing recovery plans • Connect participants to community resources, including health care, substance use treatment, mental health services, and return-to-work supports tailored to their goals • Collaborate with clients, employers, referral sources, and healthcare providers to support recovery and return-to-work outcomes • Monitor compliance, attendance, and progress, escalating concerns to the Clinical Lead when needed • Document case activity and maintain accurate, up-to-date clinical records and reports • Prepare progress reports, manage data and billing submissions, and participate in case and team meetings • Support departmental projects, provide coverage for colleagues as needed, and contribute to ad-hoc initiatives

🎯 Requirements

• Bachelor’s degree in Psychology, Social Work, or related health discipline preferred (equivalent experience considered) • 2–5 years of experience in administration or case management, with preference for case management background • Knowledge of case management principles and practices is an asset • Ability to read and interpret policy wording • Strong organizational, decision-making, and communication skills • Ability to work independently while contributing effectively to a team • Strong problem-solving, conflict management, and attention to detail • Caring, approachable, objective, and committed to exceptional client service • Proficiency with MS Office (Word, Excel, PowerPoint)

🏖️ Benefits

• Health insurance • Paid time off • Flexible working arrangements • Professional development opportunities • Collaborative team environment

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