Senior Care Solutions Specialist

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Honor

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

⚕️ Healthcare Insurance

🧘 Wellness

👥 B2C

Healthcare Insurance • Wellness • B2C

Honor is a leader in the world's largest home care network with a highly advanced care platform. The company is revolutionizing the way society cares for older adults, providing them, their families, and Care Professionals with innovative support. Honor aims to expand the world's capacity to care by addressing the challenges of a growing aging population, enabling older adults to age at home on their own terms. Through its flagship brand, Home Instead, and the Honor Care Network, the company operates globally, offering solutions to ensure professional and high-quality home care services. Honor develops technologies that professionalize care providers, enhance relationships between clients and caregivers, and streamline care operations, creating a better aging experience for everyone.

📋 Description

• Guide families and clients through their first conversations about in-home, non-medical care. • Connect with potential clients primarily by phone, and through email, chat, and text to understand their needs. • Develop, implement and continuously improve sales playbooks and strategy and coach the team of Care Solutions Consultants. • Measure success based on ability to engage with clients and meet daily outreach and conversion goals. • Handle both inbound and outbound calls while maintaining quality, empathy, and accuracy in every interaction.

🎯 Requirements

• Bachelor’s degree preferred • 5+ years of phone-based sales or customer service experience (inbound and outbound). • Experience developing sales strategies. • You thrive in a metrics-driven environment and are motivated by meeting goals and earning incentives. • You’re an empathetic communicator who can balance compassion with confident sales execution. • You have experience working remotely, managing your time effectively, and staying connected to a virtual team. • Experience in home care, healthcare, or senior services is a strong plus.

🏖️ Benefits

• variable bonus of $10,000 - $15,000