Account Director - Commerce (100% Remote - Philippines)

August 8

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Hopper

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Travel • Technology

Hopper is a travel booking platform that offers a one-stop solution for planning trips, including flights, hotels, rental cars, and homes. The platform features advanced options such as price prediction, disruption assistance, and the Price Freeze™ feature, allowing travelers to secure deals and manage changes conveniently. Hopper is known for its mobile app availability on iOS and Android, providing a streamlined experience for its users. It serves millions of travelers worldwide, offering VIP support and various affiliate programs for partners.

201 - 500 employees

💰 $96M Venture Round on 2022-11

📋 Description

• As a key member of the Partner Success team at HTS, you will support the success and growth of our B2B travel commerce partners in APAC across products such as flights, hotels, cars, and packages. • This is a highly cross-functional role that blends commercial acumen, operational execution, and relationship management. • You will work closely with Product, Engineering, Operations, and Commercial teams to ensure our partners’ ongoing success, with a special focus on Korean-speaking partners. • Define and execute the Partner Success strategy for HTS Commerce, focused on maximizing partner satisfaction, driving adoption of additional travel products, and increasing overall revenue performance. • Lead onboarding, enablement, and day-to-day engagement for Korean-speaking partners, acting as their advocate within HTS. • Drive adoption of new products, features, and upsell opportunities across our travel commerce platform. • Coordinate with cross-functional teams to resolve partner issues, ensure smooth operations, and deliver an excellent partner experience. • Leverage analytical tools and data to monitor product performance, assess customer feedback, and make data-backed decisions to optimize product offerings.

🎯 Requirements

• Strong interpersonal and communication skills to engage with stakeholders at all levels. • Business-level fluency in Korean and English (required) • Proven ability to manage and grow strategic partnerships. • Excellent analytical skills with experience in data-driven decision-making. • Experience in travel, e-commerce, SaaS, or working with Korean clients or partners is a strong plus

🏖️ Benefits

• Well-funded and proven startup with large ambitions, competitive salary, and the upsides of a pre-IPO equity package. • Hopper covers 100% of the cost for employees, and up to two dependents, for employer sponsored health insurances. • Hopper covers 100% of premiums for supplemental accident and life liability insurances, to provide benefits for you and your loved ones from day one. • Please ask us about our very generous parental leave, much above industry standards!. • Unlimited PTO. • Access to co-working space on demand through FlexDesk AND Work-from-home stipend. • Hopper provides a monthly allowance to assist with costs of internet utility. • Hopper provides the 13th month salary for PHL employees in the month of December. • Carrot Cash travel stipend. • Hopper will apply the De Minimis benefit for dependent medical, rice subsidy, uniform/clothing, medical assistance and laundry allowances. • Entrepreneurial culture where pushing limits and taking risks is everyday business. • Open communication with management and company leadership. • Small, dynamic teams = massive impact.