Direct Channel Specialist

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Hotelbeds

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏨 Hospitality

📦 Logistics

✈️ Travel

Hospitality • Logistics • Travel

Hotelbeds is a global leader in the TravelTech space, serving as an accommodation wholesaler and online travel agency. The company connects and empowers businesses within the travel ecosystem through its cloud-based technology platforms, offering fast access to a wide range of travel products, including accommodation and ancillaries. Hotelbeds exclusively operates in the B2B sector, providing local expertise and support through a team of over 3000 experts, enabling partners to drive growth without competing directly for consumers.

📋 Description

• Partner with clients to define account objectives, performance targets, and growth strategies • Monitor and review account performance against agreed sales targets and service levels • Assess clients' digital marketing activities and direct channel performance to identify optimization and revenue growth opportunities • Develop, implement, and monitor action plans to maximize direct bookings and commercial performance • Advise clients on promotional campaigns, email marketing, SEM, affiliate marketing, and other customer acquisition channels • Advise on pricing strategies and revenue management initiatives • Support implementation of new Roiback products, services, and value-added solutions • Serve as the client's main point of contact and coordinate with internal teams to resolve issues • Build and maintain client relationships through meetings, calls, and on-site visits • Evaluate client satisfaction, business needs, loyalty, and long-term partnership value • Prepare and deliver performance reports, recommendations, and progress updates to clients and stakeholders

🎯 Requirements

• Strong account management and client relationship management skills • Excellent communication and presentation abilities • Commercial mindset with ability to identify revenue growth opportunities • Strong analytical and problem-solving skills • Ability to manage multiple accounts and priorities in a fast-paced environment • Customer-focused approach and commitment to high-quality service • Excellent organizational and project management skills • Previous experience in Account Management, Client Success, Digital Marketing, Revenue Management, Hospitality, or a related commercial role • Experience with SEM, email marketing, affiliate marketing, or digital campaigns • Experience managing customer portfolios and delivering performance-based results • Knowledge of the hospitality, travel, or hotel technology sector highly desirable

🏖️ Benefits

• Attractive benefits package • Innovative, engaging and multicultural environment • Opportunity to build strong and lasting business relationships and friendships from around the world • Career development opportunities locally or within working locations across the globe • Inclusive workplace committed to diversity and equal opportunities